We bought a brother black and white for all our everyday printing This printer ink goes to fast and if cartridge is even low it will not print I am tired of buying ink I will not be purchasing anymore HP printers
I always buy genuine HP ink. Recently I put in new yellow and red. Next it wanted a black. Immediately after I inserted the black, it said the yellow was defective and needed to be replaced. So I had to replace an almost new cartridge.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, June 22, 2020
Hi Carol,
I am sorry to hear that you didn't have a good experience with the cartridges. I can understand why you are disappointed!
It is very possible that the yellow cartridge got its contacts smudged or dirty during the installation processes. You can remove it and carefully clean the copper contacts on the cartridge and the matching ones inside the printer. Use lint-free material and make sure all the cartridges are firmly seated in their slots when it is returned to its place.
If that does not help, I'd advise you to return the yellow for replacement. The return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges
I am held hostage by the need to buy colored ink to print black and white
Response from hp.comBy HP Care, February 1, 2022
Hi there Jerry,
I get your feelings about having to buy color cartridges to print. It may seem pointless. Our system is intentionally designed to allow for a full printing experience. Sometimes, even text documents require some color ink on them.
There is a simple solution to this problem. Use the black ink only setting in your printer. If you never use the color ink, then the color cartridges will rarely need replacements.
Just a printer cartridge but the printer was not working with a cartridge I thought was good. I replaced it with this original cartridge and printer is working again. The ordering, shipping, and pricing of cartridges makes it much easier than trying to find one in local stores.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Customer Rating
5
HP Ink shipping has always been prompt.
on May 14, 2016
Posted by: WEO36
from Far Northern Minnesota
I've always been satisfied with the quality of HP inks
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
3
Nice cartridge.
on May 14, 2016
Posted by: CALO
from Columbia, MD
Shipping was great. Installation a breeze, as always. New yellow cartridge miraculously made my printer work again. I haven't printed anything yellow so far. I can't judge whether cartridge has extended life (i assume XL stands for eXtended Life) or not at this point. I hope so. Too bad printer software doesn't track number of sheets printed with each cartridge, so one could judge the lifespan.
I would recommend this to a friend!
Features
3
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
HP 933XL High Yield Yellow Original Ink Cartridge
on May 19, 2016
Posted by: Braeman
from Wichita, KS, USA
Easy, fast and convenient, recommend
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Reliable product
on May 13, 2016
Posted by: TheLion
Enjoy using HP ink... high quality, easy to install, delivered quickly