[This review was collected as part of a promotion.] I like the XL size cartridges because they: 1. Last longer then regular 2. Better value for printing price per page.
[This review was collected as part of a promotion.] I bought this cartridge based on it being recommended by HP and previous use. Never had an issue with it.
[This review was collected as part of a promotion.] Printer would not print. Ordered this cartridge, put it in printer, and WOW .... the printer started printing. Absolutely amazing. Could not ask for more. Will definitely buy more next time my printing won't print.
[This review was collected as part of a promotion.] My computer is saying its not an hp product. It won't print unless I now turn the printer off and one again
No, I would not recommend this to a friend.
Features
2
Performance
3
Response from hp.comBy Mary, HP Care, April 8, 2020
Hi,
It is disappointing to hear that the cartridge sent to you wasn't recognized by the printer. We always strive to provide a good product, so it is sad to find that you were not pleased.
It is likely that it is just defective, and not actually a non-HP product. If the connection is not good, the printer cannot recognize the cartridge.
Our return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges