It came as described: a small plastic box with ink inside and a computer chip. Seems to work with my printer to print ink on paper when the computer says that it is necessary. I will purchase again when my printer says "low on ink". It's always an exciting day in our house when we see the FedEx guy show up with our printer ink!
Nothing really wrong with the product other than it is going to waste. 4 days after my ink arrived my printer crashed and I had to buy a new HP printer and of course, it takes different ink.
No, I would not recommend this to a friend.
Features
2
Performance
2
Response from hp.comBy Binu, HP Support, March 3, 2018
Hi, thank you for taking the time to submit a review, I appreciate your feedback and I am sorry for all the inconvenience caused to you. Remember HP Support is always there to fix all your issues. I understand that you are experiencing an issue with your HP 933XL High Yield Magenta Ink Cartridge it is not compatible with your printer. You can find the compatible cartridges for your printer here: http://bit.ly/2g2SxhJ If this does not resolve the problem I would recommend contacting HP Support: http://hp.care/2nbNQFi Note that you will need to provide the Warranty Ends date of the cartridge. You can find the warranty end date on the cartridge itself.