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Customer Reviews Collected from lg.com |
LG - Ultra Slim 8x Max. DVD Write Speed External USB DVDRW/CD-RW Drive - Black
Average Customer Rating:
2.4
Rating breakdown 52 reviews
5 Stars
13
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
32
35%of customers recommend this product.
(
15 out of
43)
Customer Reviews for LG - Ultra Slim 8x Max. DVD Write Speed External USB DVDRW/CD-RW Drive - Black
Customer Rating
1
on October 3, 2017
Posted by: ghini26
from Spokane, WA, United States
i bought this and installed the correct drives and it still doesn't work
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, October 6, 2017
We apologize you are having issues getting this set up. Please reach out to a computer specialist directly by calling 800-243-0000 so we can take a look at this.
Written by a customer while visiting lg.com
Customer Rating
1
Does not work to play movies
on September 24, 2017
Posted by: nita_d
from SF Bay Area
Does not play movies on my computer. Bought this for a trip and could not play movies for my kids. By the time I returned from the trip could not return the product.
No, I would not recommend this to a friend.
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Don't waste your money.
on March 15, 2017
Posted by: Entelodon
from Hollywood CA
[This review was collected as part of a promotion.] Waste of money. Only burned about 20 CD-Rs over the course of a month, then started making loud buzzing noises as though it was an airplane taking off, took forever to stop, CD-R error rendered unusable.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Great quality
on June 21, 2024
Posted by: EdJo222
[This review was collected as part of a promotion.] Excellent DVD writer. It exactly what I need it to do.
Written by a customer while visiting lg.com
Customer Rating
1
useless
on July 20, 2018
Posted by: dont like LG
from CALIFORNIA
I'm so disappointed!! lg don't even allow you to download the updates! you have to go to third parties and pay for it!! they make it complicated to use.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, July 20, 2018
We are sorry to hear you are having difficulty getting your SP80NB60 updated. You can find updates on the product support page https://www.lg.com/us/support-product/lg-SP80NB60#manuals If you still need assistance, give our computer specialists a call at 800-243-0000. ^CP
Written by a customer while visiting lg.com
Customer Rating
1
Highly disappointed
on May 20, 2017
Posted by: Rosie5977
from Ann Arbor, MI, United States
[This review was collected as part of a promotion.] I agree with many of these reviewers. I'm highly disappointed that this product does not let me view DVD movies on my laptop. My new laptop does not have a DVD/CD slot so I bought this with it a few months ago and it is useless.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Complete Junk
on June 8, 2019
Posted by: lgjunkjunk
from Florida
DO NOT WASTE YOUR MONEY ON THIS JUNK. I've purchased (2) TWO, again, two of them and if they work its for one use and it will never work again.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, June 10, 2019
We are sorry to see you are having trouble with your disc drives. We would be happy to look into the issue you are experiencing. Please give our computer specialists a call at 800-243-0000 so we can get more information to see how we can best assist. ^CP
Written by a customer while visiting lg.com
Customer Rating
1
Does not work with windows 10
on June 18, 2020
Posted by: LostCause2020
I've had this product for a few years and rarely use it. Worked for me in the past but is Dead with Windows 10. I guess windows forgot to care about this product. Do Not Buy or Sell this item anymore. It will not work. No matter what you do.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 22, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com