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Customer Reviews Collected from frigidaire.com |
Frigidaire - 24" Tall Tub Built-In Dishwasher - White
Average Customer Rating:
4
Rating breakdown 2,050 reviews
5 Stars
942
4 Stars
631
3 Stars
215
2 Stars
102
1 Star
160
81%of customers recommend this product.
(
1,581 out of
1,959)
Customer Reviews for Frigidaire - 24" Tall Tub Built-In Dishwasher - White
Customer Rating
3
Washer Controls are not easily Viewed
on October 11, 2019
Posted by: lmartz68
[This review was collected as part of a promotion.] This washer has no lights or controls on the front of the unit. You must open the door to see all the controls and indicator lights on the top edge. There is nothing indicating that the dishes are completed or done washing unless you open it. Then you must close the door to finish. Some times, you need to re-do the dishes to get it correct as the cycle will sometimes cancel after opening the door.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, October 14, 2019
Hi, lmartz68!
The dishwasher you have reviewed is model FFBD2406NB, which does have front-facing controls. Please double-check the model number on your dishwasher so you can be sure you are leaving a review on the correct appliance!
Best,
Ashton
The dishwasher you have reviewed is model FFBD2406NB, which does have front-facing controls. Please double-check the model number on your dishwasher so you can be sure you are leaving a review on the correct appliance!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dead at 2 years
on December 5, 2019
Posted by: streeter
Throw away dishwasher. Completely dead after 2 years. Warranty of course not listed on site.
Response from frigidaire.comBy Briana, Online Outreach Specialist, December 9, 2019
Hello, Streeter! Thank you for your feedback! We sincerely apologize for your experience with your appliance. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. If you have any questions, comments or concerns, please feel free to chat with us online or contact us by phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
1
Buttons will not work after 2 years
on December 25, 2019
Posted by: Feed up
I have tried and tried to get someone from support to contact me to no avail. Good luck if you get one of these.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, December 30, 2019
Hi, Feed!
Thank you for sharing your experience. We're sorry to hear you're having trouble with the control panel! We would be happy to help! Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience so we can troubleshoot further.
Best,
Ashton
Thank you for sharing your experience. We're sorry to hear you're having trouble with the control panel! We would be happy to help! Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience so we can troubleshoot further.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Its ok
on December 30, 2019
Posted by: Simpleman321
[This review was collected as part of a promotion.] It came with new mobile home. Not as good as hand washing.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It is a great product
on January 5, 2020
Posted by: jmikeo
[This review was collected as part of a promotion.] I bought all new Frigidaire appliances about 2 years ago, replacing an old non-Frigidaire dishwasher that was almost 15 years old. Wanted everything to match color wise, thus ditched my white Frigidaire fridge and white gas stove. Even bout the Frigidaire microwave of same color.
The dishwasher works just fine. IF YOU READ CLOSELY to reviews, problems are mainly with installation, plumbing/hot water of home, or type of detergent used. This has nothing to do with the actual product. Many bad reviews are about drying. NEW MACHINES do not dry like old ones due to EPA regs.
Frigidaire is a good company with quality and affordable products.
The dishwasher works just fine. IF YOU READ CLOSELY to reviews, problems are mainly with installation, plumbing/hot water of home, or type of detergent used. This has nothing to do with the actual product. Many bad reviews are about drying. NEW MACHINES do not dry like old ones due to EPA regs.
Frigidaire is a good company with quality and affordable products.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Amazingly Quiet
on April 10, 2020
Posted by: RobWiig
[This review was collected as part of a promotion.] This is a really nice dishwasher, efficient, effective and extremely quiet!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not What I Expected
on May 6, 2020
Posted by: JJLantz
[This review was collected as part of a promotion.] I own all Frigidaire appliances. This dishwasher came new with my new home purchase. It had a very clean look, and ran well for the year and a half that I had it. I never had any issues with this product while I owned it. The problem was that I found it to be good for sanitizing dishes, at best. I had to wash all my dishes before I put them in the dishwasher and often times, I had to wash them when I took them out of the dishwasher. I would also find pieces of sediment inside glassware. I was also disappointed to find that the drying performance was pretty poor. There would be quite a bit of standing water on dishes after running a cycle. I purchased better Frigidaire Dishwasher after finding a deal I couldn't refuse at my local hardware store, and it runs great!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 11, 2020
Hi, JJLantz!
We apologize for any matters you have experience with your previous dishwasher and thank you for bringing it to our attention.
Some tips that can alleviate any drying and cleaning matters with your dishwasher is to ensure that the incoming water is 120 degrees Fahrenheit.
Ensuring that the incoming water is correct, using the correct cycle setting, along with using rinse aid, and loading the dishes properly can assist with the dishes cleaning and drying properly.
Keep in mind some plastics may need to be towel dried, being that plastics do not get as hot as metal or glass, so more water collects.
Also, it is common to see some water in the bottom after a cycle. If you are seeing more than an inch of water, some tips that can alleviate your concern is to ensure the knockout plug in the disposal has been removed.
You also want to ensure that there are not any kinks in the drain line. A kink in the drain line can cause drain issues or water to pool at the bottom of the dishwasher after a cycle is complete.
However, we understand you have purchased another dishwasher. We surely hope the tips provided will be useful to you. Should you ever have any questions, please call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
We apologize for any matters you have experience with your previous dishwasher and thank you for bringing it to our attention.
Some tips that can alleviate any drying and cleaning matters with your dishwasher is to ensure that the incoming water is 120 degrees Fahrenheit.
Ensuring that the incoming water is correct, using the correct cycle setting, along with using rinse aid, and loading the dishes properly can assist with the dishes cleaning and drying properly.
Keep in mind some plastics may need to be towel dried, being that plastics do not get as hot as metal or glass, so more water collects.
Also, it is common to see some water in the bottom after a cycle. If you are seeing more than an inch of water, some tips that can alleviate your concern is to ensure the knockout plug in the disposal has been removed.
You also want to ensure that there are not any kinks in the drain line. A kink in the drain line can cause drain issues or water to pool at the bottom of the dishwasher after a cycle is complete.
However, we understand you have purchased another dishwasher. We surely hope the tips provided will be useful to you. Should you ever have any questions, please call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
I don't know what took me so long to buy this dishwasher
on July 1, 2020
Posted by: Resa Trip
[This review was collected as part of a promotion.] This is the best dishwasher ever, no pre-rinse required and quiet as a mouse! I love the sleekness and the look. Thank you Frigidaire for getting it right!
Written by a customer while visiting frigidaire.com