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Customer Reviews Collected from frigidaire.com |
Frigidaire - 24" Tall Tub Built-In Dishwasher - White
Average Customer Rating:
4
Rating breakdown 2,050 reviews
5 Stars
942
4 Stars
631
3 Stars
215
2 Stars
102
1 Star
160
81%of customers recommend this product.
(
1,581 out of
1,959)
Customer Reviews for Frigidaire - 24" Tall Tub Built-In Dishwasher - White
Customer Rating
1
Disappointing
on January 24, 2018
Posted by: b_r_i_a_n
from Bloomington, IN, United States
The dishes are still wet even with the heated dry option and the design of the racks simply doesn't help to maximize the space.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, January 25, 2018
Hey b_r_i_a_n! I recommend making sure that the incoming water is coming in at 120 degrees and no heavy mineral or calcium scale is covering the heater. You may find that using rinse aid will also help with the drying performance of your dishwasher. I hope this helps! -Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Inexpensive and Uncomplicated Machine
on January 27, 2018
Posted by: Reuben28
from Honey Brook, PA, United States
[This review was collected as part of a promotion.] The dishwasher is quiet and does a good job cleaning dishes and glasses. The washing cycle takes a long time (nearly 1 1/2 hour). It does not hold as many items as our previous dishwasher, so we are running it more often. It is cheaply made and the rail for the upper rack came loose in the first week.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 29, 2018
Reuben28, thank you for sharing your dishwasher review. Cycle times are approximate and will vary with options selected. Hot water is necessary to activate dishwasher detergent and melt fatty food soils. The cycle time will be extended until the proper water temperature is reached. Washing action will continue during the water heating delay. For best results, the incoming water temperature should be at least 120°F. Please run the water in the sink until it is hot before starting the dishwasher. For more cycle time influences, see page 15 in your Owner’s Manual. So that we are able to gain more insight into the rack rail coming loose, and help you properly, please reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 800-944-9044. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dishwasher began to leak days after install.
on January 31, 2018
Posted by: Jmitchell
from Milford Charter Township, MI, United States
[This review was collected as part of a promotion.] Dishwasher started leaking a few days after install. Warrenty service took a week and half to come out. Found out it was a faulty fill valve. No parts available. It's been over a month now and still no parts. I also have on of there wash machines and same issues. Only 2 years old and no parts available.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, February 1, 2018
Hi Jmitchell, thank you for sharing your review with us. We are sorry to learn that you are still waiting for repairs and would be happy to review your situation for what options may be available to resolve your concerns. If you still have a concern of sorts, please contact us directly for assistance.
Written by a customer while visiting frigidaire.com
Customer Rating
2
on February 1, 2018
Posted by: RobinMDJ3994
from Charleston, SC, United States
[This review was collected as part of a promotion.] I bought it 6 months ago used it 3 times .. I realized on the first use something wasnt right it ran for over 3 hours on wash cycle same thing on the second time .. Got it fixed now it works great the one time I have used it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , February 2, 2018
Hi RobinMDJ3994!
We regret to hear of your experience with your dishwasher. However, we are glad to hear that it is now working perfectly for you and working as design.
At anytime you need assistance or have any concerns, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Best-CiCi
We regret to hear of your experience with your dishwasher. However, we are glad to hear that it is now working perfectly for you and working as design.
At anytime you need assistance or have any concerns, please contact us at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Best-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good dishwasher but broke within 2 months
on February 2, 2018
Posted by: SamanthaB
from Miami, FL, United States
[This review was collected as part of a promotion.] I had this dishwasher purchased and installed in December and by the end of January the center spray arm had broken. Frigidaire replaced it immediately, but it also has a musky smell 24/7 (even after just washing a load of dishes). Also, the latch for when it closes is very sensitive so often you think it is closed but the dishwasher is in fact open.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , February 5, 2018
Hi Samantha!
Thank you for your review, it is greatly appreciated. A tip that can help alleviate your odor concern is to make sure soiled dishes are not left in the dishwasher too long, being that they can create an odor. You can clear up the odor by cleaning out the filter, glass trap and spray arms. You can also use a dishwasher cleaning solution and run a normal cycle without any dishes, to clean and deodorize.
If this does not resolve your concern, please contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
Thank you for your review, it is greatly appreciated. A tip that can help alleviate your odor concern is to make sure soiled dishes are not left in the dishwasher too long, being that they can create an odor. You can clear up the odor by cleaning out the filter, glass trap and spray arms. You can also use a dishwasher cleaning solution and run a normal cycle without any dishes, to clean and deodorize.
If this does not resolve your concern, please contact us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not made well
on February 9, 2018
Posted by: NitaCarol
from New Hope, AL
[This review was collected as part of a promotion.] I have had to have my dishwasher repaired 2 times in the first three months. Not well made!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 12, 2018
NitaCarol, I apologize for any frustration and inconvenience this matter may have brought to you and your family. We don't like to see our customers upset and inconvenienced. We are committed to quality and strive to create a positive customer experience. Based on my review of your account, I see you have spoken to one of our representatives today regarding your dishwasher concerns, and was advised of the next steps to move forward with the repair. Should you have any questions, please reconnect with us directly for assistance. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
love the delay timer option
on February 10, 2018
Posted by: onlyme
[This review was collected as part of a promotion.] Needed something in a hurry- The Holidays were upon us when my original unit went down...This was a great option at the time
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Get what you pay for
on February 10, 2018
Posted by: bpamularph
from Peninsula, OH
[This review was collected as part of a promotion.] Returned after 10 days, silverware holder moved around when running, took up valuable space on bottom rack. Top rack didn't hold as much as our last dishwasher.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com