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Customer Reviews Collected from frigidaire.com |
Frigidaire - 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Average Customer Rating:
3.9
Rating breakdown 691 reviews
5 Stars
267
4 Stars
219
3 Stars
96
2 Stars
53
1 Star
56
75%of customers recommend this product.
(
496 out of
665)
Customer Reviews for Frigidaire - 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Customer Rating
2
Loud, doesn't clean top rack
on January 18, 2017
Posted by: Chelsea413
from Stockbridge, MA, United States
[This review was collected as part of a promotion.] We got our dishwasher in December and it has never worked properly. Even after thoroughly rinsing dishes, the top rack does not come clean. Sometimes dirtier than when we started. Frigidaire recommeneded a heavy cycle, a little better but not great. I don't think we should use extra energy to was plates and glasses. It is also very loud.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, January 23, 2017
Thank you for sharing your dishwasher experience with us, Chelsea413. I recommend checking and/or trying the following: 1-Make sure that the incoming water is at least 120 degrees. 2-Make sure that the filter system is clean. 3-Make sure that the spray arms are free to rotate. I hope this information is helpful. Should you need additional assistance, please feel free to contact us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
Average
on January 22, 2017
Posted by: 123dan
from Roy, UT, United States
[This review was collected as part of a promotion.] This came with my new house. I have lived here for about 4 months now. It cleans dishes well and is fairly quiet. I really wish it would dry the dishes better with the heat dry, I have to dry the dishes by hand.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, January 27, 2017
Thank you for sharing your dishwasher experience with us, 123dan. Is the drying issue only occurring with your plastic ware? You may find that using rinse aid will also help with the drying performance of your dishwasher. I hope this helps! Should you need additional assistance, please feel free to contact us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worst dishwasher ever!
on January 27, 2017
Posted by: Bretttn
from Pegram, TN, United States
Doesn't clean dishes on any cycle or dry even with jet dry. I used liquid finish detergent and dies nothing! Would never recommend this appliance to anyone!
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Less is More!
on February 16, 2017
Posted by: subhachari
from Maryland, United States
[This review was collected as part of a promotion.] This was the first time I have encountered Frigidaire products and this simple dish washer has a deceiving look. Work horse that tackles tough stuck on food very easily. It was a surprise.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Pile of junk
on March 22, 2017
Posted by: Gypsie
from Clarksville, TN, United States
[This review was collected as part of a promotion.] The dishwasher is new, and it doesn't run. I wish I didn't have it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, March 30, 2017
Oh bummer, Gypsie! I hate to hear that this has happened. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not worth the money
on May 26, 2017
Posted by: Lily
from Orange, CA, United States
[This review was collected as part of a promotion.] I have this dishwasher for a couple of months and it already has rust on the dish racks. I have cleaned it diligently and even used dishwasher cleaners but that hasn't seemed to helped any. I bought this to replace a 10 year old machine, which worked a lot better and didn't rust. It also does not seem to wash the dishes very well.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, May 31, 2017
Thank you for taking the time to share your dishwasher experience, Lily. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Loud & poor wear & tear tolerance
on June 29, 2017
Posted by: KinFL
from Florida, United States
My dishwasher is a year amd a half old and already the door opens further than it should. It's difficult to close and very loud. It clogs constantly and dishes often have to be rewashed. It came with my house as part of the brand new 4 piece appliance suite. I have not been impressed (with any of the 4 appliances) and will not be buying another Frigidaire appliance.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, July 6, 2017
Yikes! I hate to hear that you are having so much trouble with your dishwasher. Please make sure you are using plenty of rinse aid, your hot water is set to at least 120F, and you run the water in a nearby sink prior to starting the dishwasher. This will help the cleaning performance. Make sure the drain hose is installed at least 32" above the floor for proper drainage, and check the filter area in the bottom of the dishwasher for any debris. If you are having trouble with the door hinge, it may need to be serviced. Please contact us directly for assistance. ~ Brandi
Written by a customer while visiting frigidaire.com
Customer Rating
2
The bane of my existence...
on July 8, 2018
Posted by: scottishlassy
from Atlanta, GA
This dishwasher came with our house and was a brand new unit. We've now been using it for about a year. The stupid thing won't latch properly all the time and the door frequently pops open in the middle of the washing cycle. Just tonight I've had to shut it again 10+ times to keep it from spraying water all over the floor. We have also had problems with the soap dispenser not opening in the past, but that hasn't happened for a while.
When it works, it's just fine. But when it doesn't... heaven help us. At least it does generally do a decent job of actually getting dishes clean, which I suppose is the point of a dishwasher. It would just be nice if the door actually stayed closed and latched every time.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Brandi, Online Outreach Specialist, July 10, 2018
I can imagine your frustration with the door popping open, scottishlassy! Please reach out to us directly at 1-888-203-1389 M-F from 8a-8p or Sat from 9a-6p EST so we can see how we can help get this resolved! ~ Brandi
Written by a customer while visiting frigidaire.com