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Customer Reviews Collected from frigidaire.com |
Frigidaire - 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Average Customer Rating:
3.9
Rating breakdown 691 reviews
5 Stars
267
4 Stars
219
3 Stars
96
2 Stars
53
1 Star
56
75%of customers recommend this product.
(
496 out of
665)
Customer Reviews for Frigidaire - 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Customer Rating
5
Works well
on February 9, 2018
Posted by: LRK1
from Fair Oaks
[This review was collected as part of a promotion.] I am happy with the quiet performance, dishes come out clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Worked well, until it didn't
on February 19, 2018
Posted by: thisnotsooldhouse
from New Mexico
[This review was collected as part of a promotion.] Previously I've had dishwashers last 10+ years. This one was brand new when I purchased my house 3 years ago. It did the job decently, and then just quit draining. For the price, I feel like it should work for more than 3 years. I'm guessing replacing the drain pump will fix the problem, but I shouldn't have to do that yet!
Response from frigidaire.comBy Courtney , Online Outreach Specialist, February 20, 2018
I hate to hear about your dishwasher experience, thisnotsooldhouse. I recommend making sure that the filter and pump are clean and no obstructions blocking the pump from draining. I hope this helps. Please feel free to contact us at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you need additional assistance. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Work just fine.
on April 2, 2018
Posted by: MarkR2
from Mooresville, NC
[This review was collected as part of a promotion.] This unit came with our new house. Even though it is a basic dishwasher, it seems to work fine. I am amazed at how quite it is. Sometimes I have to lean ove to listen to make sure it's running.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Cheap piece of junk
on May 4, 2018
Posted by: Ann50
from Spring TX
The dishwashing liquid dispenser doesn’t always open. Nothing is blocking it, just doesn’t open. Now when the dishwasher is not even running the bottom fills with water and floods my kitchen.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Representative, May 7, 2018
Oh, my! Ann50.
This is not the experience we would like you to have from our dishwasher. Typically, if your dishwasher’s soap dispenser is not opening; the water pressure may not be coming into the dishwasher at the recommended pressure or temperature. I recommend checking your water temperature and pressure; the suggested temperature should be 120°F and the water pressure should be 20 to 120 pounds per square (psi). Also, if you are experiencing water at the bottom of your tub please check to see if the drain hose is kinked.
I do hope this information is helpful. Please contact us directly for any further assistance or questions via phone at 888 203 1389, Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. If sending emails is your thing we can be reached at socialcare@frigidaire.com.
-Derrick
This is not the experience we would like you to have from our dishwasher. Typically, if your dishwasher’s soap dispenser is not opening; the water pressure may not be coming into the dishwasher at the recommended pressure or temperature. I recommend checking your water temperature and pressure; the suggested temperature should be 120°F and the water pressure should be 20 to 120 pounds per square (psi). Also, if you are experiencing water at the bottom of your tub please check to see if the drain hose is kinked.
I do hope this information is helpful. Please contact us directly for any further assistance or questions via phone at 888 203 1389, Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. If sending emails is your thing we can be reached at socialcare@frigidaire.com.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice
on August 5, 2018
Posted by: Teetee1
from Forney
[This review was collected as part of a promotion.] This came with my house and it’s been pretty quiet when running and cleans good so far. No problems and it has the energy saver cycle which I run so that helps too.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very dependable product. Easy to use. Kid friendly
on October 5, 2018
Posted by: Prs1
from Lithia Springs ga
[This review was collected as part of a promotion.] Very dependable. Easy functions. Happy with product.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not the greatest results
on February 3, 2019
Posted by: dirtyglasses
from Peterborough, Ontario
This dishwasher was new 3 years ago, and was bought by the previous home owners. In our previous home, we had bought a different brand, and were perhaps spoiled by never having to pre-rinse, however, with this dishwasher, unless we pre-rinse each dish, we are invariably left with debris on our glasses. Each week, we need to soak and hand scrub our glasses. I regularly clean the debris catch at the bottom and check the spinning arm holes for food particles, and there is not much. We keep our jet dry chamber full but it does not make a difference. With such a busy home, it would be nice to not have to wash our glasses twice. I am also disappointed by the length of each cycle. They seem to go on forever. I miss my 30 minute quick wash cycle.
Response from frigidaire.comBy Anna, Online Outreach Specialist, February 5, 2019
Hello. Thank you for taking the time to provide feedback on your experience. We regret to learn that it has been less than satisfactory. We do recommend to check that your water heater is set at 120°F (49°C) to get proper water temperature inside the dishwasher. Additionally, run the hot water at the sink closest to your dishwasher prior to running your wash load. We ask that if you have any additional questions or concerns, please contact us directly. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worthless product!
on February 26, 2019
Posted by: NOLAAT
from Metairie, LA
This dishwasher is total garbage. Originally I bought it as part of an appliance package, and the motor went out two years later. And, of course, the warranty had expired. We replaced it with the same model so the appliances would match, and now the replacement dishwasher has broken after only 3 years. This time absolutely nothing is working, no lights, no motor, nothing. Fortunately, the second time I purchased a 5 year warranty, I am waiting to hear if it will cover the costs to repair/replace. If not, I will certainly be contacting you again for assistance.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , February 28, 2019
Hi, NOLAAT! We certainly apologize for any matters you have experienced with your dishwasher and any inconvenience it may have caused you. In researching, we were unable to locate any contact with us or service request pertaining to your concerns, with the information provided. We understand that you are currently being assisted through your extended warranty, in hopes that your matter will be.
Please know we place a great deal of emphasis on quality control, there are occasions when even the best products may require assistance.
Should you ever have any questions or concerns, feel free to reach out to us at 1-888-203-1389 Monday-Friday 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Please know we place a great deal of emphasis on quality control, there are occasions when even the best products may require assistance.
Should you ever have any questions or concerns, feel free to reach out to us at 1-888-203-1389 Monday-Friday 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com