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Customer Reviews Collected from frigidaire.com |
Frigidaire - 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Average Customer Rating:
3.9
Rating breakdown 691 reviews
5 Stars
267
4 Stars
219
3 Stars
96
2 Stars
53
1 Star
56
75%of customers recommend this product.
(
496 out of
665)
Customer Reviews for Frigidaire - 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Customer Rating
1
Horrible - do not buy or buy again
on March 4, 2019
Posted by: wopper
from canton, ga
Purchased this dishwasher when building a bar in our basement in mid-2016. Literally used it less than 20 times to wash glasses after parties, and the motor died about 6 months ago (Oct 2018). An absolute piece of junk.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , March 7, 2019
Hi, Wopper! We certainly apologize for your experience with your washer and would like to gain more insight to properly address your concerns.
Please be on the look out for an email from us.
Kindly,
Ciara
Please be on the look out for an email from us.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
3
It cleans dishes
on April 1, 2019
Posted by: Buckwild85
from St. Petersburg, FL
[This review was collected as part of a promotion.] I have this unit in a house I am renting. It was brand new when I moved in. It is noticeably loud when it is running. It scares the dog, and the tv needs to be turned up a few notches type loud. The bracket that the door latches onto comes out of alignment every few months and the dishwasher will not close - so it will not run. Has to be realigned and takes particular star shaped screwdriver to remove and replace it. It doesn’t always rinse all of the detergent off of the top of cups on the upper rack. It does wash dishes and has never completely quit in the first year.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, April 3, 2019
Hey, Buckwild85! Thank you for taking the time to write to us.
I understand that your dishwasher is not operating as designed. Though no manufacturer can guarantee against repairs or service visit with any of their models, I am disappointed to hear about the experience has not been positive. We would like to gain a little bit more insight to assist with your concerns. Please take a moment to send us an email to SocialCare@Frigidaire.com with the following in the subject line: “Reviewed (Buckwild85-186495117)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your dishwasher’s model, serial number and date of purchase. Please also include a brief description of what you have experienced. For immediate assistance, please contact us at 1-800-374-4432; Monday through Friday, from 8:30AM to 8PM EST. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Kindly, Courtney
I understand that your dishwasher is not operating as designed. Though no manufacturer can guarantee against repairs or service visit with any of their models, I am disappointed to hear about the experience has not been positive. We would like to gain a little bit more insight to assist with your concerns. Please take a moment to send us an email to SocialCare@Frigidaire.com with the following in the subject line: “Reviewed (Buckwild85-186495117)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your dishwasher’s model, serial number and date of purchase. Please also include a brief description of what you have experienced. For immediate assistance, please contact us at 1-800-374-4432; Monday through Friday, from 8:30AM to 8PM EST. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dishwasher stopped drying
on June 27, 2019
Posted by: lisag326
from New York
I bought my dishwasher 3.5 years ago and now the dry function won't work and the dishwasher shuts off after it's finished washing. The dishes have a film on them and I have to run the rinse cycle with no dry to get the film off.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, July 9, 2019
Hey, lisag326! Thank you for taking the time to provide us with your valuable feedback. We're sorry to hear that your experience has not been positive. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
We understand that your dishwasher stops during the cycle. We recommend having one of our authorized service providers diagnose for further review. Please visit https://www.frigidaire.com/Owner-Center/Service--Repair/ to locate a servicer in your area. Kindly, Courtney
We understand that your dishwasher stops during the cycle. We recommend having one of our authorized service providers diagnose for further review. Please visit https://www.frigidaire.com/Owner-Center/Service--Repair/ to locate a servicer in your area. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Piece of Junk
on December 4, 2019
Posted by: TamiN
Never buy this dishwasher, it will not last you very long. This dishwasher only lasted us 3 years with a couple of problems along the way. Our next door has the same dishwasher and had problems as well with it. So they replaced their dishwasher within 3 years. I never liked it from day one. It's really loud when it's running and doesn't dry the dishes completely. The dishwasher started leaking while it was running, and the front door wouldn't latch as well.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, December 6, 2019
Hi, TamiN!
Thank you for sharing your experience. We are sorry to hear you have been having trouble with your dishwasher! Try some of the tips in the following video to help get the best dry performance: https://youtu.be/BsvwBkwRVUY. If it has begun to leak during a wash cycle, check the hoses for any damage or loose valves. For further troubleshooting, feel free to contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Thank you for sharing your experience. We are sorry to hear you have been having trouble with your dishwasher! Try some of the tips in the following video to help get the best dry performance: https://youtu.be/BsvwBkwRVUY. If it has begun to leak during a wash cycle, check the hoses for any damage or loose valves. For further troubleshooting, feel free to contact us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can help!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
1
Wont start
on January 7, 2020
Posted by: kevin7776
I bought this dishwasher a year ago and it now won't start and all the lights are blinking.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, January 13, 2020
Hello, Kevin7776.
I apologize for your experience with your dishwasher. I will be happy to assist as much as I can. Please do a complete power cycle on your dishwasher. Leaving the power off for at least 2 minutes. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
I apologize for your experience with your dishwasher. I will be happy to assist as much as I can. Please do a complete power cycle on your dishwasher. Leaving the power off for at least 2 minutes. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
2
Door leaking
on January 28, 2020
Posted by: RonB24
I've had this dish washer for just under 3 years and it started leaking from the door.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , January 31, 2020
Hi RonB24! We are sorry to hear that you have had this experience with your dishwasher. Based on the conditions you’ve described and the age of the appliance, I recommend that you have a technician out to look at the unit. You can locate authorized service providers in your area by clicking the link below, entering your zip code and selecting the type of appliance you need assistance with.
https://www.frigidaire.com/Owner-Center/Service--Repair/
When the technician is at your home, have him contact our Factory Technical Assistance Line for assistance with repairs on your unit. ~Keyanna
https://www.frigidaire.com/Owner-Center/Service--Repair/
When the technician is at your home, have him contact our Factory Technical Assistance Line for assistance with repairs on your unit. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
3
Dirty dishes, YUCK
on April 13, 2020
Posted by: Axjxmom
[This review was collected as part of a promotion.] We bought a new appliance set when we move down into our new home 6 years ago. The dishwasher has always worked fine except every now and then there is a powdering or gritty residue on dishes. Usually a rewash solved the issue. I've been noticing for the last few days, more residue and food particles left on dishes. I cleaned the trap and our water is super hot. I make sure the rinse aid is always full. I even bought a more expensive brand to see if that was the problem. For Easter dinner I had to handwash a ton of dishes because after running it 3 cycles, it only got worse. I tried a rinse only cycle and it still didn't work. Do you have any suggestions, because we cannot afford to buy another one at this time?
Response from frigidaire.comBy Ashton, Online Outreach Specialist, April 16, 2020
Hi, Axjxmom!
If you are finding a white film or powdery residue on your dishes after a cycle, it may be an issue with your water supply. If you have hard water or water high in calcium deposits, you may find limescale buildup like this. A rinse with white vinegar should easily erase this film; a cup can also be added to the bottom of the dishwasher during a wash! For further tips on general wash performance, take a look at the following video: https://youtu.be/EwtDSsqzNwo. If you need any further assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
If you are finding a white film or powdery residue on your dishes after a cycle, it may be an issue with your water supply. If you have hard water or water high in calcium deposits, you may find limescale buildup like this. A rinse with white vinegar should easily erase this film; a cup can also be added to the bottom of the dishwasher during a wash! For further tips on general wash performance, take a look at the following video: https://youtu.be/EwtDSsqzNwo. If you need any further assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Question
on May 7, 2020
Posted by: Vanes
[This review was collected as part of a promotion.] This dishwasher came with my house when I bought it 5 yrs ago. It works well but sometimes the dishes come out dirty and they have to be hand washed. My current problem is with the soap dispenser door, it came off. I cannot figure out how to put it back on with the spring, has anyone else had this problem?
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 12, 2020
Hi, Vanes!
We appreciate you taking the time out to share your concerns with us.
Some tips that can alleviate most cleaning matters with your dishwasher is to ensure that the incoming water is 120 degrees Fahrenheit.
Ensuring that the incoming water is correct, using the correct cycle setting, along with using rinse aid, and loading the dishes properly can assist with the dishes cleaning properly.
If the tips provided do not resolve your concerns, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, so that we can work towards a resolution with you regarding both of your dishwasher issues.
Best Regards,
Ciara
We appreciate you taking the time out to share your concerns with us.
Some tips that can alleviate most cleaning matters with your dishwasher is to ensure that the incoming water is 120 degrees Fahrenheit.
Ensuring that the incoming water is correct, using the correct cycle setting, along with using rinse aid, and loading the dishes properly can assist with the dishes cleaning properly.
If the tips provided do not resolve your concerns, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, so that we can work towards a resolution with you regarding both of your dishwasher issues.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com