Bhurl, thank you for taking the time to share your dishwashing experience with us. There are many conditions that can impact cleaning time, the most common being temperature. The “sweet” spot for water temperature is between 120-130 degrees for the best cleaning and drying potential. If you are uncertain if your water is the appropriate heat, check your water heater's temperature reading. To help get the hottest water to your dishwasher, try letting water run in your sink until it’s hot (like you do before getting in the shower). This "primes the pump", it gets hotter water to your dishwasher faster. Your dishwasher uses about 3-4 gallons per cycle, limiting the opportunity the water has to warm up if it doesn’t start off hot enough. Cycle times are approximate and will vary with options selected. Hot water is necessary to activate dishwasher detergent and melt fatty food soils. An automatic sensor will check the incoming water temperature and, if it is not hot enough, the cycle will be lengthened for automatic water heating in the main wash and final rinse of all cycles. This happens even when the hi-temp wash option has not be selected. When hi-temp wash option is selected, an even higher temperature will be reached to handle heavier soil loads. Should you have any questions, please reconnect with our Customer Engagement Center at 706-860-4110. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth