 |
Customer Reviews Collected from frigidaire.com |
Frigidaire - 24" Tall Tub Built-In Dishwasher - Black
Average Customer Rating:
3.9
Rating breakdown 691 reviews
5 Stars
267
4 Stars
219
3 Stars
96
2 Stars
53
1 Star
56
75%of customers recommend this product.
(
496 out of
665)
Customer Reviews for Frigidaire - 24" Tall Tub Built-In Dishwasher - Black
Customer Rating
1
HORRIBLE dishwasher
on November 26, 2018
Posted by: UnhappyInNC
from Raleigh, NC
I hate writing bad reviews, but this is honestly the worst dishwasher I have ever owned. We built our dream home about 5 years ago, and had problems right from the start. We reached out to our builder who told us there were "no issues", even though every few days it would randomly leak during a cycle.
Fast forward some time, and we figured out that it mainly leaked during the Pot Scrubber cycle, so we stopped using that. We then determined that if anything were remotely in the way of the spinning arm, it would leak, so EVERY time we run the dishwasher I check that all of the arms can spin freely, and most of the time that worked. With 3 teenagers in the house, that is easier said than done.
Now the seal has completely broken and it leaks every cycle. We ordered a new seal and replaced the one that fell out, and it still leaks. My wood floors are ruined from the several years of random leaks. I'm going to have to have our entire first floor redone because the floor companies have said they cannot simply fix the wood that has been affected near the dishwasher.
On top of that, several of the button options haven't worked for quite some time, either. I gave up on changing options within cycles due to those buttons not functioning.
I have an entire kitchen of Frigidaire Professional appliances, and I will NEVER own another.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist , November 28, 2018
Hello, UnhappyInNC! Thank you for your feedback! We sincerely apologize for your experience with your Frigidaire 24'' Built-In Dishwasher. Rest assured, we make every effort to manufacture quality products and your concerns will not go unnoticed. Our design and engineer teams are constantly monitoring our brand pages for feedback such as yours. Should you need further assistance, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST.~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ok product
on February 19, 2016
Posted by: Ray32217
from Jacksonville, FL, United States
This dishwasher came with the house I purchased. I would not have chosen it.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
we liked the way every thing looked
on May 16, 2015
Posted by: D L R
from Bossier City, LA, United States
It doesn't drain! It don't drain. It won't drain!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 22, 2015
Hello D L R. First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. If you are still experiencing this occurrence with your dishwasher please contact us directly so we may address your concerns and work towards a quick resolution for you. Kindest regards – Anna
Written by a customer while visiting frigidaire.com
Customer Rating
2
It washes dishes.
on February 17, 2016
Posted by: jhp1007
from Joliet, IL, United States
The only thing about this appliance that is noteworthy, is the fact that it sprays water on your dishes. It won't dry them, but it will get them wet. The handle is useless. When you attemt to open the unit, it requires both hands. One to press the lock release, and the other to grab the side of the door to pull it open. If there were other choices offered to me at this moment, our family would have a different machine.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Hard to install
on June 1, 2016
Posted by: cook11
from Fort Collins, CO, United States
I bought this in March and had trouble installing it, so the dishwasher filled up with water after the run was done. Proper installation followed this event and the dishwasher worked fine afterwards. The dishes smell like eggs sometimes still, could be the soap that I'm using.
I would recommend this to a friend!
Response from frigidaire.comBy Courtney, Online Outreach Specialist, June 6, 2016
Thanks for sharing your valuable feedback, cook11. Please be sure that the "knock out" plug from your garbage disposal is removed, no water is pooling at the bottom of the tub. I also recommend running several orange or lemon peels through the dispenser to eliminate the odor. I hope this helps! Please feel free to reconnect with us directly should you have any other questions or concerns. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dishwasher is Nine Months Old. And Dead.
on January 30, 2017
Posted by: Benfreemanokc
from Oklahoma City, OK, United States
Dishwasher had been installed, brand new, by contractor who flipped my house nine months ago. Machine worked great until today when it wouldn't start, no lights on the panel, completely dead. I checked that the outlet into which it is plugged had power. Also checked that the power cord was still securely connected, via wire nuts, to washer's wire harness and that all electric [and other] connections were properly seated.
No explanation for this less-than-a-year-old machine to give up without warning but that seems to be the case. Because the house was a quick flip, I have no receipts for the appliances so no way to return the dishwasher for a replacement.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, February 1, 2017
Oh no, Benfreemanokc! I'm sorry to hear that you're experiencing difficulty with your dishwasher. I recommend checking to see if circuit breaker is tripped or if a fuse is blown. Cut off power to the unit by turning off breaker. Leave off for 15 minutes before turning power back on. If the steps provided still prove to be unsuccessful, please contact us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST so that we can assist you further. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Decent
on April 27, 2017
Posted by: Amanda372
from Middletown, NY, United States
[This review was collected as part of a promotion.] This came in the house we purchased brand new. It already had to be serviced once for a leak within 8 months. It also seems to run for a very long time. Seems a little cheaply built as well. Despite all this, it works and the dishes come out clean.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, May 16, 2017
Amanda372, I am terribly sorry to hear that your dishwasher is not working properly. I understand service is currently scheduled for May 11 between the hours of 8 am and 12 pm with Quality Elec Appliance Service 845-651-4451. Please keep us posted on the outcome of the upcoming repair visit. ~Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
2
Not impressive
on May 19, 2017
Posted by: emeyer
from Evans, CO, United States
[This review was collected as part of a promotion.] This model came with the purchase of our new patio home, I wish I had paid better attention to what we were getting as I am very disappointed in the quality. I can't say I would recommend this Frigidaire product.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 26, 2017
Oh dear! I am dismayed to hear you are disappointed in the quality of your dishwasher, emeyer. Frigidaire uses some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. If there is something specific we can help with, please do not hesitate to reconnect with us directly for assistance. Please call Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com