from Midwest

Most of the other reviews covered the positive comments.

My only negative is that the foot that holds the vacuum upright broke. It is made of a pretty cheap plastic. I will have to take it about 45 miles to the closest authorized service center to get it replaced (still under warranty.)

What's great about it: Cleaned carpets well

What's not so great: Upright Foot Broke

I would recommend this to a friend!

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Customer Rating

Amazing!

on April 18, 2009

Posted by: BigJen

from FL

This cleaner did an amazing job removing the pet stains from the carpet. My roommate brought a new puppy in the house and we've had 4 dogs continually marking their territory! Renting the Rug Doctor every few weeks was starting to add up. I didn't expect much from this model, and cannot believe the results. Using just water the stains were removed from the carpet in one cleaning. And the rug really was dry in less than an hour!

There are complaints about the cheap plastic parts. It's impossible to find any product this day that isn't comprised of cheap plastic parts for under a few thousand dollars. Don't let that dissuade you. This Hoover is completely worth the $179.

What's great about it: Great value, fantastic carpet cleaning, easy to clean brushes

What's not so great: Loud

I would recommend this to a friend!

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Customer Rating

LOVE THIS MACHINE!!!

on May 7, 2009

Posted by: Anonymous

from Florida

I purchased this steam cleaner based on it's rating on bestbuy.com and I am So glad I did. It is extremely easy to use! The results are out of this world. It looks like I hired a professional carpet cleaning service, but - what's better is my carpet dried 10x faster! Also- about 10 minutes after I was done cleaning my living room carpet my 3 year old spilled her lemonade . . . I took out my steam cleaner and vacuumed right over the spill and it was as if it never happened! :) If you are looking for a steam cleaner or have little ones, this is a must!! I wish I would have discovered it sooner, but I'm glad we made the investment.

What's great about it: SO easy to assemble and use, carpet dries very quickly, lightweight and easy to manuever

What's not so great: Needed to refill solution and dump dirty water several times throughout the cleaning.

I would recommend this to a friend!

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Customer Rating

Excellent performance, but fragile plastics

on June 2, 2009

Posted by: BetterDesignsInc

from San Diego

I've used this machine for about 4 months for home carpet cleaning, upholstery, and cleaned 2 car's interiors top to bottom. The results were impressive. It is very effective in all modes (floor, upholstery, using various attachments). With carpets it did very well even in extremely dirty conditions on a car that hadn't been cleaned in 11 years. The car interior looked like new after cleaning. It is somewhat cumbersome to set up the machine for upholstery and car cleaning though. You will need to read the instructions as it's not intuitive where to connect the adapters and hoses. I ran into a problem where a plastic tab broke off after the 2nd use of the upholstery adapter. It's not a fatal problem though, as the machine works even without the tab in place, but the upholstery adapter now needs to be positioned carefully on installation, without the tab to guide it . If you want a machine that will do all I've described above, this is the one to buy. It is very powerful and effective, but be gentle when installing and removing the upholstery adapter.

What's great about it: Fantastic cleaning ablility

What's not so great: Some flimsy plastic parts

I would recommend this to a friend!

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Customer Rating

Great value. Exceeded Expectations

on June 3, 2009

Posted by: lbgreeley

from Las Colinasl, TX

This is a great product. I vacuum very often but was blown away by how much grit and grime this machine sucked out of my carpets. It's kind of shocking. I used it on my sofa and loveseat and they look fresh and new again. My carpet is fairly new so I can't say that it removes stains but it certainly revived the pile and the carpet looks like it was installed today--not 6 months ago. My only criticism is that it's kind of a bulky machine so it's difficult to use on the stairs. I used the hose and brush attachment to clean the stairs but the hose is short so I had to try to balance the machine on a stair above or below where I was cleaning. It's a little heavy to push around but I'm not strong and was able to do a large living room, dining room, and flight of stairs before becoming worn out.

What's great about it: Good price, cleans exceptionally well

What's not so great: It's a little difficult to use on stairs

I would recommend this to a friend!

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Customer Rating

Awesome machine

on June 14, 2009

Posted by: Jat152

from Cheyenne, Wy

Got this machine based on the reviews of other people and am glad that I did. This does exactly what it is supposed to and better then expected as well. My floors were getting dirty with my sons juice that he has spilled, and with a once over from the steam cleaner, the spots were gone. We are happy we got this device!

What's great about it: Does what it says it does

I would recommend this to a friend!

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Customer Rating

Unbelievable Afordable Steam Vac

on June 27, 2009

Posted by: TheRealKCizzle

from Baltimore, MD

Let me first say that this is one of the greatest home appliances that I own. I moved into an apartment with wall to wall carpet and JUST got a 7 week old puppy. Needless to say my carpet has become heavily stained with puppy "leavings" so I thought i would invest in a good steam vac. I read the reviews on this one and just had to get it. The 5 brushes do such a good job of scrubbing the carpet that going over an area just once is usually enough. I also love the Power Surge feature which releases twice as much cleaning solution for those really tough stains. After doing my entire apartment the carpets look better than when I moved in and they had been professionally cleaned. I am extremely pleased with this purchase!

What's great about it: Great cleaning power; extremly thorough; great for new pets!

What's not so great: The detergent is expensive BUT there are other cheaper and better alternatives

I would recommend this to a friend!

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Customer Rating

Excellent Product!

on July 23, 2009

Posted by: Jazz159

from Piedmont-Triad, NC

I read many reviews on this product before purchasing it and I must agree with most of the customers that wrote reviews. This product worked great! I have used it for about 2.5 hrs and love it so far. I have a puppy which is very playful and leaves droppings on ocassion but this product worked wonders. It will remove old spots and clean your carpet deep. I also cleaned my moms house with it (the entire house) and never had a issue or problem. My mom was amazed with all of the dirt it pulled from her carpet (muddy dirty water...ugh). She is now talking about buying her own. The only thing I noticed that I didn't like was that if you don't secure the dirty water tank it will continue to put water down but it won't pick it up. If you notice that happening just go back and snap everything down securely and it will work again perfectly. If you're looking for a good steam vac you cannot go wrong with this item.

What's great about it: Easy to operate and does a great job

What's not so great: Dirty water tank must be on securely or it will not pick up the water

I would recommend this to a friend!

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