from Quartz Hill, CA

I finally got tired of my old Bissell Pro Heat just not getting the job done. I have had to order parts quite a few times in the past and it has steadily gone downhill over time. The Hoover Steam Clean spinbrushes do a better job and won't need a belt like the Bissell. I read many reviews on this product before I decided to buy it. Aside from a few quirks (If the flap on the collection tank isn't seated properly, it won't vacuum up anything) it has been a great machine and my carpets look MUCH better than before. We have kids and a dog so this machine is a necessity to clean up after the mess they leave behind. I bought this unit online for the sale price of $149 with in-store pickup. The units in the store were still labled for the full retail price, so I saved $25. If you are looking for a great machine at a great price, this is the one to buy!

What's great about it: Works great! Out cleans my old Bissell Pro Heat

What's not so great: Have to mix solution, attachment connections, won't work if not connected properly

I would recommend this to a friend!

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Customer Rating

Exactly what I thought it would be

on November 17, 2009

Posted by: ewags76

from Birmingham AL

Bought this the day we closed on our first home--a foreclosure that needed cleaning pretty bad. I at least wanted to get the downstairs cleaned before moving in the next day. Set up was quick & easy, and the instructions are brief and easy-to-follow--and BONUS--it comes with a bottle of cleaning solution. It's a heavy machine, as it should be, and the back and forth motion does take some time. But the results were professional quality--I'm so glad I bought this for current and future use instead of spending the same amount for a company to come out one time. I got two rooms finished in 1 1/2 hrs--one was 110 sq ft & the other was 275 sq ft. The soapy water tank runs out one moment & the dirty water receptacle fills up a few minutes later, so there's lots of back and forth to the sink. I have read in other reviews that this machine is superior in that it has removable tanks--I say thank goodness. The machine did stop sucking at one point leading me to discover that the dirty water receptacle MUST be clamped in there just right. I love the way you can see the dirty water being sucked up out of the carpet on the back stroke though. Unfortunately, all that dirty goop is still in the front see-thru part, and it looks gross, but they DO give you instructions on how to clean that out. I'm ready to tackle our upstairs now...and have it smell so clean like the downstairs does. I highly recommend this machine.

What's great about it: Easy assembly, easy to use, professional results

What's not so great: Receptacle MUST be clamped in just right

I would recommend this to a friend!

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Customer Rating

Worked wonderfully and is so easy!

on November 21, 2009

Posted by: Tara23

from San Diego, CA

I am so pleased with this cleaner! I just finished using it and had to write a review!

I have three dogs (including 1 puppy!) and my carpets were in desperate need of a cleaning. I thought about calling a professional, but just didn't want to go through the hassle of it all including the price!

I looked at all the reviews on the top cleaners and ended up buying this one...and am so glad I did! My husband thought I was crazy and that it wouldn't work, but he was surprised just as much as I was!

I was learly at first. I didn't know if it would be hard to use. The assembly was easy (I did it myself), read the directions on how to use it, and then went to town! It was just as easy as vacuuming!

It got out ALL of my puppy's stains and left my rooms smelling so fresh! I didn't have to go back and forth over and over to get the stain out at all (and some of the stains were not new).

I am so pleased with this cleaner, I have a big grin on my face!

This cleaner did a great job for a great price! I wish I would have bought one years ago instead of spending all kinds of money on professional cleaning companies!

What's great about it: Easy to use and actually cleans!

What's not so great: Had to change tank a couple times, but it's better to have small than big and too heavy!

I would recommend this to a friend!

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Customer Rating

We love it!

on November 27, 2009

Posted by: Jan13

from Albany, NY

We love it! We've done the whole house, removing years of dirt from our carpets.

What's great about it: Easy to use.

What's not so great: Has to be emptied frequently

I would recommend this to a friend!

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Customer Rating

Works well!

on November 29, 2009

Posted by: cleanfreak911

from wolverine Lake, MI

Cleans and drys well. Works as well or better than expected. Godd value... would recommend to other carpet owners who need to clean often or on a budget.

What's great about it: Cleans and drys well

I would recommend this to a friend!

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Customer Rating

No real steam but good at cleaning

on December 1, 2009

Posted by: TheGMan09

from Austin, TX

We bought this expecting it would work like the Rug Doctor you can rent at your local supermarket. We were disapointed there does not seem to be a heating element, the water came out cold, or warm if we added warm water to the tank.

However, it still does a great job. The SteamVac did great at cleaning our dining set upholstery, our carpet and our living room furniture. When you take out the tank it really is impressive how dirty it is, even after you thought you had done a good job vacuuming.

In all, highly recommended.

What's great about it: Does a great job at cleaning carpets, furniture, even cars!

What's not so great: There is no real steam (but it still works)

I would recommend this to a friend!

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Customer Rating

GREAT!!

on December 5, 2009

Posted by: mizglo

from Pittsburgh, PA

This steam cleaner is great!
We recently moved into a great rental property with one major problem -- FILTHY carpets. (Seriously... yuck! They were actually STICKY, they were so dirty!!!) The landlord promised to have them professionally cleaned before we moved in, but guess what...
On top of that, my dog didn't adjust well to the move and essentially had to be re-housebroken. AND my 2-year-old is potty training (and having plenty of accidents).
As you can imagine, I was at my absolute wit's end after a couple of weeks. I just couldn't live like that!!!
I considered renting a steam cleaner, but figured I'd need to re-rent every time my dog "acted out" or my kid didn't make it to the potty in time -- forget that! So I bit the bullet and bought this model.
I COULDN'T LOVE AN APPLIANCE MORE!!!!!!
It's easy to use and got an astounding amount of gunk out of the carpet -- which is berber... not easy to clean. Since using this machine, the stickiness is completely gone, and the carpet is at least 3 shades lighter! (In the interest of full disclosure, I should mention that the machine didn't get ALL the stains out -- but I seriously doubt ANY machine could.)
I rated the "features" as 4 stars, only because the dirty-water-recapture tank can be tricky to attach. You have to make sure it is seated exactly right, or the machine won't suck back up the water it puts down. Once you get the hang of it, though, it's really no problem.
All in all, this cleaner is ABSOLUTELY worth the money. I was about to have a nervous breakdown over my carpet situation -- now I'm perfectly happy! (AND content in the knowledge that I'll be ready when one of my little darlings has another accident!)
Trust me -- your carpets COULDN'T be dirtier than mine were, and I'm thrilled by this machine's performance. I'm sure you will be, too!

What's great about it: Works like a charm

What's not so great: Tricky collection tank

I would recommend this to a friend!

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Customer Rating

Really Good Steam Vac

on December 8, 2009

Posted by: Robert442

from Phoenix, AZ

I had bought a Bissel 4 years earlier and had been pretty happy with it but over the last year it was not cleaning as good. So when the Bissel stopped dispensing the solution properly I looked at the reviews for the Hoover. This Steam Vac works just as the other reviews said and is much easier to use then the Bissel for about half the price. I like the two tank system and it is easy to remove both tanks during the cleaning process. The only thing that I would say is an issue is the solution tank goes really quick when steam cleaning your carpet the way the instructions recommends. I had to remove and refill the solution tank about 6 times for a smaller sized living room. Also for bigger stains I had to go over them many more times with this Steam Vac then my previous one. But the ease of use and good job it does cleaning my carpets makes it a easy recommendation to anyone who wants good value for a good cleaner.

What's great about it: Easy to Use, Cleans Well

What's not so great: Heavy, Solution Tank Empties Quickly

I would recommend this to a friend!

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