from NJ

I have a high traffic home always swarming with teenagers. For those of you that dont know, that means lots of dirty shoes, food dripped and too many soda spills to count. Always borrowed my neighbors Bissell in times of need but saw the reviews on this and couldnt resist. This is undoubtedly the BEST steam cleaner I have ever owned or used. Period. My rugs had been cleaned with other machines and the stains came back one the rugs dried. This time, my rugs are spotless! Seriously! I cant rave enough about about the ease of use (even the teens can clean up if needed, lol), great price but mostly performance of this one. Dont hesitate...grab one if you can. You will not be disappointed!

What's great about it: Cleaning performance

I would recommend this to a friend!

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Customer Rating

GREAT MACHINE

on February 8, 2012

Posted by: Askim

from Charlotte, NC

I have owned many machines to clean the carpets--this being the best one on the market. It does a fantastic job with cleaning and also the carpets are left almot dry.

What's great about it: Cleans fantastic

What's not so great: storing of the utencils is very difficult--hard to attach onto the machine for future use.

I would recommend this to a friend!

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Customer Rating

Great Carpet Cleaner

on September 21, 2012

Posted by: Ailiken

from Florida

With 2 dogs and a cat, it was time to finally buy a carpet cleaner. After months of scouring the internet for the best reviews, I decided on Hoover and finally this model. I was a little worried at first. The box arrived with hardly any packing - the cleaner had been bounced around and I was SURE something would be broken. But no, everything was there and easy to put together. I used some of the included cleaning liquid for my first go-round. The machine is a little awkward at first but not very heavy - just different than using a vacuum. It was easy to use on my off-white berber carpets once I got the hang of it. Hoover makes the clean-up easy too. Definitely a great purchase!

What's great about it: good price, attachments, easy to use and clean

What's not so great: plastic parts seem flimsy

I would recommend this to a friend!

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Customer Rating

Good price good machine!

on November 9, 2012

Posted by: cookiecndy

from California

Gender:Female

Age:55-64

I previously owned a Bissell, you know, the one with the super scrubbing and heat. Well, big deal, after a few uses the scrubber belt broke, I fixed it, then after a few more, the clean water tank release wouldn't stop releasing water! So that was it, decided to replace but with such a short life it had, not a Bissell again. Tried the Hoover since it had great reviews and I am very pleased with it so far. For one thing, it sucks up way better than the Bissell and another the drying time is outstanding!!! I couldn't believe how fast the carpet dried after using this machine, didn't time it but it had to be less than 2 hours; the Bissell would take a full day minimum. Also, the tank on the Bissell had to be filled too often compared to this Hoover tank. This is the first Hoover I've had and so far I love it! Hope it lasts awhile.

What's great about it: Price and Performance

What's not so great: ?

I would recommend this to a friend!

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Customer Rating

Exactly what I've been looking for

on December 5, 2010

Posted by: JamesLV

from Las Vegas, NV

I've been in the market for a carpet cleaner for more than 6 months and have done my research during that time. I knew exactly what I wanted and chose this model based on features, price & user reviews. I read hundreds of reviews from multiple sites and this, by far, was always rated best-in-class overall. Also, for me, it was important to have stair & upholstery attachments, rotating brushes (some lower-end models have a stationary brush) and a separate dirty water tank. When Best Buy cut the price for Cyber Monday, it was a no-brainer to jump on the deal. The website stated it was on backorder, but my local store had them in stock so I ordered it & picked it up within an hour. As always, the in-store pickup was quick & easy and the staff very helpful & professional.

Yesterday, I took it out for the first time to do the main living area. I was up against some major challenges: low-grade builder-quality carpet, previous owners, dusty desert living & two dogs. Assembly was simple and took only five minutes. Prior to cleaning, I vacuumed twice to get the majority of dog hair and surface dirt up. Setup was easy... just make sure to follow the instructions and seat the dirty water tank properly (during one emptying cycle, I didn't replace it correctly & noticed the lack of suction immediately). I used a preclean spray & filled the tank halfway with hot tap water then topped it off with near-boiling water.

The machine was a breeze to use and the tanks easy to empty & refill. Yes, as other reviews state, the dirty water tank fills fairly quickly but it only takes 60 seconds to empty, rinse & replace it. After the first section, I was shocked at how much dirt had been pulled up out of the carpet! The dark brown, muddy water was real proof that the machine was doing its job. There was very little dog hair in it so my vacuum had done its job but left a lot of deep down grime which this baby sucked right up. After each back-and-forth wet stroke, I did two sets of dry passes which left the carpet damp but not wet. So, again, the cleaner lived up to the previous reviews & promises of its quick drying capabilities. I didn't use the attachments for this room so can't report on their performance yet.

Once finished, the final cleaning and storing of the machine was far easier than I had imagined. Honestly, I had been dreading it and was very pleased that it took less than five minutes.

My goal was to get just a little more life out of my nearly dead carpet. This machine definitely exceeded that goal. Unlike other reviewers, I'm not going to say my carpets look like they're brand new. Going in, I knew I had waited too long and the floors had seen heavy use. But, aside from a couple high-use areas (front door & area where the dogs lie), the carpets look & feel amazing! Those high-use areas are clean but still a little darker, so I plan to use the brush attachment and a strong spot cleaner on them and am expecting excellent results there as well.

Never again will I have dirty carpets! With the ease-of-use, fast drying & quick clean-up/storage, I expect to maintain the carpets with quarterly cleanings now. I got an unbeatable price on this unit but it's worth far more than the current $149 price tag simply because I don't feel the need to completely re-carpet my entire home anymore and the pros would've charged at least that much. Final note: although I never get extended warranties, Best Buy's $20, 4-year warranty seemed like a good investment so I purchased it knowing this machine would get a lot of use if it fit my needs.

What's great about it: Simple assembly, easy to use, great value, good features, amazing performance

What's not so great: So far nothing, as long as instructions are followed completely and plastic parts/clamps are handled with general care.

I would recommend this to a friend!

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Customer Rating

A great machine at a great sale price!

on February 22, 2010

Posted by: RoyConsumer

from Goose Creek, SC

I won’t add much to what has already been written about the Hoover SteamVac Model: F5914-900. I will say that reading the reviews of the many machines on the market helped me decide which brand and model to purchase. I had an old Bissell canister that used a water hose you connected to a faucet. The water was never hot when it reached the carpet. Otherwise it was a good machine. I was going to buy a new Bissell that heats its onboard water until I read the reviews and took a close look at the design. I decided on the F5914-900 based on the reviews and the price. I got an excellent BestBuy price over the President’s Day Sale period. I shopped online and the online sale price was better than the local store sale price. The local store matched the online price and there was no shipping charge. My out–the-door price with a 4 year BestBuy warranty and sales tax was less than the regular BestBuy price for the machine. I used the machine this past weekend to clean my mother-in-laws carpet and upholstered chairs that had some serious pet stains. I heated the hot tap water in a steam kettle prior to mixing. The measuring cup lid on the cleaning solution tank is a nice feature. I only used 3 oz. of cleaner per tank. I added the steaming water and the tank was almost too hot to handle. It did an excellent job and remained very hot the entire time I cleaned. I did pre-treat the worst spots and with the extra-hot water solution the extraction of dirt and soil was phenomenal. I read some reviews which complained the tanks were too small. I found the tank size to be optimal. My large steam kettle filled the solution tank and the recovery tank was light enough when filled and small enough to handle easily when pouring out its filthy contents. I didn’t have any leak problems or suction problems whatsoever. I went back over the cleaned carpet with just plain steaming hot water for a rinse cycle and used several passes with the vacuum to remove as much water as possible. The carpet was reasonably dry and totally dry in just a few hours. I used the upholstery tool with the spin brushes and it was wonderful for getting cat hair up and out of the furniture. I almost bought a similar model at another discount retailer but it didn’t have the spinbrush upholstery attachment. I’m glad I was patient to wait for BestBuy to run a sale which they do about every two weeks or so, because I really like the upholstery tool. The BestBuy sale price was less than their competitor’s everyday low price. The machine was easy to clean. My only complaint is that I would like to be able to disassemble the suction wand to remove carpet fuzz and clean it. I believe that would be easier than the recommended method in the owner’s manual. I highly recommend this model! I have attached a Before and After photo of the carpet I cleaned. Notice the rectangular spot in the upper right of the Before picture. That is the original color of the carpet which was covered by a bookcase.

What's great about it: Allows me to use steaming hot cleaning solution.

What's not so great: The extraction wand is not easy to clean.

I would recommend this to a friend!

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Customer Rating

good buy

on April 3, 2010

Posted by: buffpuff

from pittsburg, ca

I had some very dirty carpets, because the last time I rented a machine, it did not suck up the dirty water. I purchased this after seeing the positive reviews. I am very happy with it, after one use. It cleaned the dirt leftover from the rental, and the stains of daily use. The only negative I have is that the clean water tank is not real easy to set. After refilling a few times, I learned how to do that easier, but I am sure a better way could be engineered. Overall, I am very happy with the purchase. With 3 uses, it will pay for itself over the rentals, and after that, I will be saving money, and getting a better clean.

What's great about it: really cleaned some very dirty carpets.

What's not so great: the clean water tank is not easily set

I would recommend this to a friend!

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Customer Rating

Perfect steamvac at a great price

on August 18, 2011

Posted by: gperr

from Colorado Springs, CO

This was one of the cheaper steam vacs available and it worked better than expected. It cleaned the carpets just as well as the local professional carpet cleaners you can hire. We have 2 children under the age of 4 and a puppy and it gets out all of the stains they've managed so far :)

What's great about it: easy to use, easy to empty, great price, quick drying

What's not so great: not very wide

I would recommend this to a friend!

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