Samsung US Customer Reviews Collected from Samsung US
Samsung - 40" Class (40" Diag.) - LED - 1080p - 60Hz - Smart - HDTV
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 387 reviews
5 Stars
262
4 Stars
85
3 Stars
23
2 Stars
6
1 Star
11
91%of customers recommend this product. 
(
336 out of 371
)
Customer Reviews for Samsung - 40" Class (40" Diag.) - LED - 1080p - 60Hz - Smart - HDTV
Customer Rating
1 out of 5
1
This product was defective and I had to send it back
on June 17, 2014
Posted by: sadpandaindiana
I spent a lot of time researching TVs and decided this was the one I wanted. I got it and was thrilled. That lasted about the 15 minutes it took to open it up, put the stand together and do the set up. It worked for about a minute, then everything was grey. It was unable to be repaired and I had to send it back. I'm extremely disappointed.
Cons: Poor quality, Did not meet expectations, non-functional, not in color, very large for a paperweight
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great picture
on June 17, 2014
Posted by: ThomasF23
from Annapolis, MD, USA
Love the clear picture. Love the internet on it. I would recommend to anyone.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best TV ever bought
on June 17, 2014
Posted by: ROBIA012
from Florida
Expertise:Intermediate
I love that I can use my tv as my computer, I have to get keyboard so I can type faster. I have so many channels to watch. Can't wait to use Skype with sister once we learn how to use it. Over all best tv ever bought, LOVE IT!!!!!!!!!
Pros: Built-in speakers, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Truns on and off by itself
on June 24, 2014
Posted by: dbcub
from Florida, USA
Expertise:Expert
Nice TV. However, after one month it developed what is probably the most obnoxious bug exer...it turns on and off by itself sometimes, which can really be obnoxious when you are in the middle of watching something. We have tried everything, changed every menu setting, searched every online forum, downloaded and read the 965 page owner's manual...nothing seems to fix this. We would call for repair, but the problem is intermittant and probably won't occur while the repair guy is here. We will probably end up just replacing it eventually...but we won't be buying another Samsung product!
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product has great features.
on July 6, 2014
Posted by: ZoningIn
from Texas
Expertise:Intermediate
I love this TV, I bought it for all it smart features and its great picture. The only draw back would be its slow response when opening apps. Some time it acts like it frozen but it is ether updating or opening the app. The WIFI antenia could be a bit stronger. But don't let that stop you from buying it. Its a great TV.
Pros: Bright display, Realistic color, sound
Cons: needs a faster processor
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not so smart TV
on July 7, 2014
Posted by: KrisC68
from NH
We bought this tv because it has a great resolution and size we were looking for. It randomly shuts off and somehow we manage to get it back on because it isn't as easy as one would think. Trying to go on the internet is SO slow it isn't worth your time.. We have checked all the settings and there seems to be no fix. I wouldn't buy it again.
Pros: Realistic color
Cons: Did not meet expectations, not good for people who are not familiar with comp
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best TV compare to it's price!
on July 9, 2014
Posted by: asaffari
from San Diego
Expertise:Expert
I think this is the best TV you can buy with this price. It has very cool features and options. I recommended it for the persons who wants to buy a smart TV with a small budget.
Pros: Built-in speakers, Bright display, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great but NOT so Great!
on July 11, 2014
Posted by: kat3na
from Panorama City, CA
Expertise:Intermediate
I purchased this TV basically because of the price and it's features of being a smart TV. The volume is pretty low and I think other brand has better picture.
Pros: Inexpensive, Lightweight, smart tv
Cons: low volume, picture/brightness not so great
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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