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Customer Reviews Collected from lg.com |
Fresh Air Filter for LG Refrigerators - Multi
Average Customer Rating:
4.3
Rating breakdown 386 reviews
5 Stars
286
4 Stars
41
3 Stars
7
2 Stars
9
1 Star
43
93%of customers recommend this product.
(
42 out of
45)
Customer Reviews for Fresh Air Filter for LG Refrigerators - Multi
Customer Rating
5
Great filter
on September 22, 2017
Posted by: Tammy67
from RI
[This review was collected as part of a promotion.] So far everything seems great, have not had any problems at all.
Pros: Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Easy to install
on September 22, 2017
Posted by: DeeNo58
from Phoenix, AZ, United States
[This review was collected as part of a promotion.] I purchased this and the water filter at the same time. Extremely easy to order and to install.
Pros: Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Effective yet cumbersome to install
on September 23, 2017
Posted by: GRPF
from Pembroke Pines, FL, United States
It seems to be doing what it is supposed to do, yet it is cumbersome to install. It is placed at the top of the back interior wall of the fridge and it is a place hard to reach but to place it correctly is rather difficult.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Frig Smells great
on September 24, 2017
Posted by: Birmingham
from Birmingham, AL, United States
[This review was collected as part of a promotion.] I am on the auto renew program for both filter and water filter.
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Love get these filters automatically every 6 month
on February 22, 2019
Posted by: Dowd123
Verified Purchase:Yes
[This review was collected as part of a promotion.] These filters are very easy to replace and I love getting them automatically every six months so I don’t have to remember when it’s time to replace them.
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: I replaced the air filter
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I replaced the air filter and broke the plastic housing… Terrible design. I’ll be using a box of baking soda…
Pros: Quality, Style/Design, Performance
Quality
3
Features
5
Value
3
Response from lg.comBy JaNika Wiley, Social Media, November 7, 2022
We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
1
will not fit in filter holder as designed
on July 22, 2023
Posted by: PD Brown
This air filter that fits all LG refrigerators doesn't fit our LG French door frig we bought six months ago unless you take the filter out of the white plastic case it is in. In the white plastic case the filter assembly is about 1/8" too big to fit back in the air filter holder of our refrigerator. Poor design, or poor craftmanship, or poor planning by the engineers for this air filter assembly for the replacement filter assembly to not fit inside the filter holder as stated in the instruction sheets, manual and online on the LG website. Please get your act together and fix this issue. These filters cost too much $$ to not be able to use when they need replacing because they are too big to fit in the air filter cover as they are supposed to.
Pros: Style/Design
Quality
1
Features
1
Value
1
Response from lg.comBy Tanisha, social/LG, July 25, 2023
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements of our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns your reporting. We along with the community appreciate your kindness of sharing today . https://www.lg.com/us/support/help-library `Tanisha
Written by a customer while visiting lg.com
Customer Rating
1
Doesn't fit.
on February 4, 2024
Posted by: Paul A K
from Bay Area, CA
This filter does not fit the LRFXC2606S. It is a real head scratcher that LG products aren't supported in LG products. The filters are too large to fit .
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 9, 2024
Hi Paula. Thank you for bringing this matter to our attention. Our factory has made us aware that your model has a different cover that doesn't fit the Air Filter you purchased. We have been diligently working to correct the cover design to match the Air Filter you purchased, from what you have as a Slanted cover to a Square cover, and we now have the part available. To further assist you with this, please send us a private message on our social media platform at @LGUSSupport, and we'd be glad to accommodate you with this. `Liz
Written by a customer while visiting lg.com