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Customer Reviews Collected from lg.com |
Fresh Air Filter for LG Refrigerators - Multi
Average Customer Rating:
4.3
Rating breakdown 386 reviews
5 Stars
286
4 Stars
41
3 Stars
7
2 Stars
9
1 Star
43
93%of customers recommend this product.
(
42 out of
45)
Customer Reviews for Fresh Air Filter for LG Refrigerators - Multi
Posted by: Troutdr
from Estero FLA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Removes all orders from the refrigerator. easy to install
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, April 9, 2023
Awesome! We’re happy to know that you had a 5-star experience with your LG LT120F - 6 Month Replacement Refrigerator Air Filter, model LT120F. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thanks again for your review and for being a fantastic customer! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com
Posted by: JJTthb
from Knoxville TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I recently replaced my air filter. It had been a year and I decided to replace it whether it needed replacing or not.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Alice Feliz V. Luna, Social Media, May 13, 2023
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We'll make sure to pass this to our team, this will surely make their day! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Written by a customer while visiting lg.com
Posted by: Paddy c
from R.v.c.
Verified Purchase:Yes
I bought this in a bundle with the water filter as I couldn’t get it in store. It came in a timely manner and was a direct replacement.
Pros: ease of use
Quality
5
Features
5
Value
5
Response from lg.comBy Anthony Jaimes , VXI Austin , April 20, 2023
Hey there, Paddy. We're glad to hear that you had a good experience receiving this 6 Month Replacement Refrigerator Air Filter. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us continue to improve and provide the best possible service to customers like you. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Written by a customer while visiting lg.com
Posted by: Katavi
from California
Verified Purchase:Yes
No issues with ordering and receiving replacement filter.
Response from lg.comBy Christian Jimenez, LG Social Media, May 5, 2023
Hi, thanks for your review! We're glad to hear the ordering process went smoothly! Should you need support, don't hesitate to reach out to us! We're available via chat or phone support, which ever option works better for you! You can find more details for these support options here: https://www.lg.com/us/support/contact. ^Chris
Written by a customer while visiting lg.com
Posted by: Sarelle
Verified Purchase:Yes
[This review was collected as part of a promotion.] We haven't switched it out yet because we've been on a trip. It was delivered within a few days. It was great to see the packaging wasn't overdone.
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social, May 9, 2023
Hi! Thanks for the positive reviews for your LG 6 Month Replacement Refrigerator Air Filters. Should you need assistance with installation, don't hesitate to reach out to us! Additionally, don't forget to flush your filter after installing a fresh filter. Should you need support, we're available via chat or phone support. Please find more information for these support options here: https://www.lg.com/us/support/contact. ^Chris
Written by a customer while visiting lg.com
Posted by: Anonymous
from Bulverde, Texas
Verified Purchase:Yes
We LOVE our LG fridge we bought last fall. But, because of previous negative experiences (NOT LG) I dreaded the process of ordering replacement filters when the touch screen started flashing. BUT to my relief all I had to do was enter the model number! Now, I love it even more ❤️
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
4
Response from lg.comBy Rita, Social/LG, May 10, 2023
Love it, love it! We are delighted that you were able to have a smooth experience by online ordering your replacement filter. We make sure to put customer satisfaction as our top priority and your feedback reaffirms that. If you ever need assistance, please reach out to our support team via private message on Facebook or Twitter through @LGUSSupport. ~Rita
Written by a customer while visiting lg.com
Posted by: Jennifer Baumgartner
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought LG air filter for my LG refrigerator and I love it. It makes my refrigerator air so fresh. Even if I keep my kimchi in it, you can't smell it. My old refrigerator always had that smell, but this LG refrigerator with the air filter does such an excellent job. It was also easy to install and easy to replace.
Pros: ease of use, Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: TJB44
from Washington, DC
Verified Purchase:Yes
Was automatically reminded to replace my air filter, and I actually appreciated it. Was super easy to install due to the paper directions included in the package. No complaints!
Pros: ease of use, Quality
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com