[This review was collected as part of a promotion.] Very easy to replace and keeps the air fresh. Good quality.
Pros: Features/Settings
Quality
5
Features
4
Value
5
Response from lg.comBy Jai., LG Social., June 15, 2023
Hey, How's it going? Thank you for letting us know. Your feedback helps us do better. Here at LG we pride ourselves on our product quality, but we understand that sometimes things don't always go as planned. If you ever need assistance with anything please do not hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. Thank You! `Jai.
[This review was collected as part of a promotion.] I just changed the air filter for our new refrigerator for the first time. So easy to do, and the fridge smells great--that is, no smell at all.
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
4
Value
5
Response from lg.comBy Tanisha, social/LG, June 16, 2023
Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the ease of changing out your filter. We are really happy to hear that we got something right. Please don't hesitate to reach to us with your next review or service concerns either way we got your back. ~ Tanisha
The app told me it was time to change out the filter, and the instructions were easy. A simple twist to unlock and the front is clearly labeled so you don't put it on backwards and snap it back in.
Pros: ease of use
Quality
5
Features
5
Value
5
Response from lg.comBy Christian Jimenez, LG Social Media, June 19, 2023
We appreciate you pointing out the easy filter changing process. Thank you for your 5 star review for Refrigerator Air Filter model LT120F! Should you need support, don't hesitate to reach out! Please see our contact options here: https://www.lg.com/us/support/contact. ^Chris
[This review was collected as part of a promotion.] This fresh air filter for my refrigerator was easy to install and keeps the air fresh. Glad I purchased this product.