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Customer Reviews Collected from lg.com |
Fresh Air Filter for LG Refrigerators - Multi
Average Customer Rating:
4.3
Rating breakdown 386 reviews
5 Stars
286
4 Stars
41
3 Stars
7
2 Stars
9
1 Star
43
93%of customers recommend this product.
(
42 out of
45)
Customer Reviews for Fresh Air Filter for LG Refrigerators - Multi
Posted by: Anonymous
Verified Purchase:Yes
Air filters don't work and Air filters two large wish I never bought the refrigerator.
Response from lg.comBy LG, June 7, 2024
Hi there. We understand your frustration with the air filters LT120F in your LG refrigerator. We appreciate your feedback and would like to assist you further. Please get in touch with @LGUSSupport on social media for personalized assistance with this issue.^Con
Written by a customer while visiting lg.com
Customer Rating
1
Does not fit LG Fridge, Known Defect By LG!
on July 29, 2024
Posted by: AngryLGBuyer
The product is listed in the manual as working with my fridge, it does not. It has been a known defect for more than a year and they made zero attempt to contact affected customers.
Response from lg.comBy LG, July 30, 2024
Hi there. Thank you for sharing your experience with us. We understand your frustration with the LT120F water filter not working with your refrigerator, despite it being listed as compatible in the manual. It’s concerning that there has been no proactive communication regarding this defect.
To address this, please double-check that the filter is installed correctly and that there are no issues with the installation process. If the problem persists, we recommend reaching out to LG support to discuss a replacement or refund, and to report the issue.
LG Refrigerator - How to Replace the Fresh Air Filter - https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-replace-the-fresh-air-filter--20152285515947
Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to review your situation and explore possible solutions, including addressing any defects and ensuring proper functionality. We appreciate your patience. —Renzo
To address this, please double-check that the filter is installed correctly and that there are no issues with the installation process. If the problem persists, we recommend reaching out to LG support to discuss a replacement or refund, and to report the issue.
LG Refrigerator - How to Replace the Fresh Air Filter - https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-replace-the-fresh-air-filter--20152285515947
Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to review your situation and explore possible solutions, including addressing any defects and ensuring proper functionality. We appreciate your patience. —Renzo
Written by a customer while visiting lg.com
Posted by: Awyahedge
from Rotterdam NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ordering process is so easy and clear and delivery was very fast.Having the filter 3 pack is very handy to have.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Tom30309
from Atlanta, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a lovely filter. It seems to keep the fridge smelling good. I change it on a quarterly basis and so far so good.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: nonnamj
from San Diego, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] good product, installed easily and appears to keep fridge smelling nice.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Big top
from Chicago, ILL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Quick response and delivery and very easy installation
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
It keeps are refrigerator ordors to a minimum.
on March 24, 2019
Posted by: mdg3
from Indianapolis,IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] It does its job. This is a maintenance item for you frig and does it job very well.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: lgfilter
Verified Purchase:Yes
I purchased this filter several months ago. There is not much to say about the filter except that it does what is expected.
Pros: ease of use
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com