Air filters don't work and Air filters two large wish I never bought the refrigerator.
Response from lg.comBy LG, June 7, 2024
Hi there. We understand your frustration with the air filters LT120F in your LG refrigerator. We appreciate your feedback and would like to assist you further. Please get in touch with @LGUSSupport on social media for personalized assistance with this issue.^Con
Written by a customer while visiting lg.com
Customer Rating
1
Does not fit LG Fridge, Known Defect By LG!
on July 29, 2024
Posted by: AngryLGBuyer
The product is listed in the manual as working with my fridge, it does not. It has been a known defect for more than a year and they made zero attempt to contact affected customers.
Response from lg.comBy LG, July 30, 2024
Hi there. Thank you for sharing your experience with us. We understand your frustration with the LT120F water filter not working with your refrigerator, despite it being listed as compatible in the manual. It’s concerning that there has been no proactive communication regarding this defect.
To address this, please double-check that the filter is installed correctly and that there are no issues with the installation process. If the problem persists, we recommend reaching out to LG support to discuss a replacement or refund, and to report the issue.
LG Refrigerator - How to Replace the Fresh Air Filter - https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-replace-the-fresh-air-filter--20152285515947
Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to review your situation and explore possible solutions, including addressing any defects and ensuring proper functionality. We appreciate your patience. —Renzo
Written by a customer while visiting lg.com
Customer Rating
1
LT120F air filter does not fit
on September 28, 2025
Posted by: Rick1938
from Houston, Texas
The LG LT120F air filter does not fit my LGLRSXC2306S side by side refrigerator. The LT120F is basically square, and the refrigerator needs a rectangular air filter. I will be requesting a refund or the correct air filter. The correct size would be 4 1/2" tall and 2 3/4" wide.
Pros: Style/Design
Quality
4
Features
4
Value
4
Response from lg.comBy LG Digital Care Team, September 29, 2025
Hey Rick. Your LG fridge LGLRSXC2306S uses a deodorizer instead of a traditional air filter to help manage odors and maintain a fresh interior environment. This deodorizer is a built-in component designed to absorb and neutralize common food odors without requiring regular replacement like a standard air filter. If you need a replacement, you can purchase the deodorizer MCS62101801 here: https://lgparts.com/products/mcs62101801. For more questions, private message us on social media @LGUSSupport. We're always happy to help! 🙂 ^David
[This review was collected as part of a promotion.] The ordering process is so easy and clear and delivery was very fast.Having the filter 3 pack is very handy to have.
[This review was collected as part of a promotion.] This is a lovely filter. It seems to keep the fridge smelling good. I change it on a quarterly basis and so far so good.