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Customer Reviews Collected from lg.com |
Fresh Air Filter for LG Refrigerators - Multi
Average Customer Rating:
4.3
Rating breakdown 386 reviews
5 Stars
286
4 Stars
41
3 Stars
7
2 Stars
9
1 Star
43
93%of customers recommend this product.
(
42 out of
45)
Customer Reviews for Fresh Air Filter for LG Refrigerators - Multi
Posted by: CCDAWSON
from Bauxite, Arkansas
Verified Purchase:Yes
Love LG!! Great product and very easy to install. Very good quality!
Pros: ease of use, Quality, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Paul McTaggart
Verified Purchase:Yes
This was the filter LG told me I needed based on my fridge, ended up subscribing to the wrong filter, couldn’t return it even though I attempted on delivery day. Horrible experience
Quality
1
Features
1
Value
1
Response from lg.comBy LG Customer Experience team, LG Digital Care Team, January 1, 2024
Hey Paul, we're sorry to hear that you did not receive the filter you were needing for your LG Refrigerator. We want to ensure you get the parts you need to keep your fridge running. Please send us a private message on our Facebook or X using @LGUSSupport with your model, serial, and phone number. ~TammyJo
Written by a customer while visiting lg.com
Posted by: Jimmy Maho
from Staten Island, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works better than the discount filters you get online
Pros: Quality
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Easy to do
Verified Purchase:Yes
[This review was collected as part of a promotion.] Once we found out where the filters goes and how to get to it, everything else was easy.
Written by a customer while visiting lg.com
Posted by: greatbut really good
Verified Purchase:Yes
good, good, good, good, good, good, good, good, good, good, good, good,
Written by a customer while visiting lg.com
Posted by: Auran
Verified Purchase:Yes
Quick and easy. Good to have subscriptions. Simple instructions.
Written by a customer while visiting lg.com
Posted by: Fsy002
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pleased with the quarterly subscription service. Do not have to worry ordering in time
Pros: ease of use
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: JerryA7
Verified Purchase:Yes
Thus far, I have been unable to remove the old filter, to be able to replace it. Other younger athletic males have also been unable to remove the older filters.
Response from lg.comBy true, LG Digital Care Team, February 27, 2024
Hey there, Jerry; we want to help bring in some extra muscle. We'd need to know the model of your unit so that we can guide you through how it's done. The air filter should be located at the back of the unit depending on the model. You would screw the plate counterclockwise and gently pull. To replace press and turn back clockwise to close after popping out and replacing the air filter. Send us a private message with the serial/model and phone number so that we can assure you that you've gotten it all together. ~Tanisha
Written by a customer while visiting lg.com