Sorry I bought it have to cut off water to change filter.
Response from lg.comBy true, LG Digital Care Team, April 12, 2024
Hi Reedie! We appreciate your taking the time to post your review! If you're experiencing any difficulties replacing your filters, we're here for your support! Feel free to send us a private message on social media (@LGUSSupport) with your phone, model, & serial number. We're ready to help! ^Chris
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