LG - TurboWash 4.3 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.4
Rating breakdown162 reviews
5 Stars
113
4 Stars
28
3 Stars
6
2 Stars
4
1 Star
11
90%of customers recommend this product.
(
128out of142
)
Customer Reviews for LG - TurboWash 4.3 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Customer Rating
4
really great washer
on June 2, 2015
Posted by: RoseR
from Oswego, NY, USA
we bought this washer because we wanted to wash large items and everyday clothes economically. this washer saves water but takes a long time to wash the really dirty clothes. the regular cycle is fine, gets clothes clean in about 40 mins but for the dirty gardening clothes takes over an hour as does the sanitary cycle. permanent press cycle and gentle cycles are good for my nice clothes and i do really LOVE this washer's looks!
I have been in several apartments and was introduced to multiple Washers, while most of them are Top loaders they were never good and I don't want to take those company names.So, I heated all the washing machines and never had a good opinion about them.. until...
After buying a home, I researched for quite a few days on washing machines, watching videos on product reviews, reviwes of washing machines across various sites, checking with friends etc. etc. and this is what I understood after my rigorous research:
1. Front loaders are the Best 2. LG is the Best among front loaders.
Though it was little over my budget, I decided to buy this washing machine, first impression after opening the was it looks Modern, elegant and well built.
First wash: Can't believe it is running so smooth and I can tell it was built with lot of care and engineering based on the way it runs. The cloths were rejuvenated with just one wash!
Sanity Wash Cycle: This is another bonus, this wash takes about 90 minutes or may be higher, initially I was skeptical to use this feature thinking that it might spoil the cloths as it is running for extended period, but the micro fiber cloths that I used for car wash came like new in just one wash! Big surprise again! I did the same for all the old unused micro fiber cloths that were muddy and bad, same result repeated.
I can't thank LG enough for making such a well built product! Please convey my regards to the Engineering team who built this!
Pros: Quality, Features/Settings, easy to use, Performance, Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great machine
on October 27, 2015
Posted by: MEWWEM
from Austin, TX, United States
Thought there would be a huge learning curve, but the machine is easy to operate. We are pleased with the purchase.
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
2
Written by a customer while visiting lg.com
Customer Rating
5
on November 19, 2015
Posted by: PigseyePeg
from Pinetop-Lakeside, AZ, United States
I bought this product because I owned an LG Front Loader set since 2009 and was so pleased. We moved to a new state and never really considered getting anything else. The interesting thing is the price. We paid almost dollar for dollar what we paid in 2009. I can only hope the quality stands up to the old set.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
GREAT FEATURES
on November 22, 2015
Posted by: polarmutex
great washer, love all the features. Really has saved on our water bill
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Wonderful
on March 21, 2016
Posted by: 1Rita
from Scottsville, Virginia
[This review was collected as part of a promotion.] My husband and I bought the washer along with the matching drying, and we couldn't be more pleased. The washer really gets my clothes clean and is quiet and very efficient.
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
[This review was collected as part of a promotion.] I’ve had this unit for four years now and it is still in excellent working order. My only complaint is the noise now when it spins but I think that is due to our recent move. I have the accompanying dryer and it works great as well. I love the load sensing feature because it saves me money on my water bill. The pedestal drawers come in handy for storage. If you take care of your washer, it will take care of you.
Pros: Style/Design, ease of use, Performance, Quality
I hated this machine from the 2nd week we had. Always smells bad. Extremely hard to clean inside door seal, stayed slimy amd mildew. After having it for 6 years the tub got a crack and washer overflowed into my laundry room, kitchen and down into basement. Probably about 20 gallons of water before we could get it to drain amd shut off. Cheaply made. I will never but LG anything again.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane