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Customer Reviews Collected from lg.com |
LG - TurboWash 4.3 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.4
Rating breakdown 162 reviews
5 Stars
113
4 Stars
28
3 Stars
6
2 Stars
4
1 Star
11
90%of customers recommend this product.
(
128 out of
142)
Customer Reviews for LG - TurboWash 4.3 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Customer Rating
1
BEWARE THE "WATER HAMMER"!
on September 9, 2015
Posted by: dankelly613
from Dallas, TX, United States
If you have average to above average water pressure in your house, this washer will should like someone in hammering on your pipes. I've never heard about this until I bought this washer. My previous front loader did not do this. :-( When the washer starts up it squirst a VERY little bit of water several times. Each time, turning on and off the water VERY fast. WHY THE HECK DOES IT DO THIS!?!?! And, each time it does it there's a LOUD BANG!! I've tried installing "mini-water resters" but they did absolutely nothing to reduce the banging.
Pros: Quality
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Great!
on December 10, 2017
Posted by: Spicer
[This review was collected as part of a promotion.] This is a really great refrigerator. I love the door-in-door design. The middle shelf in the freezer is really handy to put the kids desserts
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
The features are nice to have so many settings to
on July 11, 2015
Posted by: sdrn006
from CA
I never had a front load washer, so it has taken time to get used to. The only feature I do not like with the front loader is I can not mix my soap and softener together in the tub, and now I have Downey stains on my clothes, which is very frustrating, especially when I have only worn them 1 time. So be careful with the fabric softener.
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Rinse cycle performs poorly
on July 23, 2015
Posted by: Rosie1
from Everett, WA, USA
I have owned the LGWM3570HVA for 3 weeks. My only complaint pertains to the rinse cycle. The rinse cycle simply does not adequately remove soap from the clothes. I use 2 tablespoons of Tide Powder HE detergent. On my last load, I used the Normal Cotton cycle, 3 rinses and the heavily soiled option as suggested by LG when I called for advice. At the end of the third rinse, there was still foamy soap in the rinse water. The load took 2 hours and 4 minutes to complete. The water efficiency is a bit too efficient. I am not saving water if I have to rinse 3-4 times. I would rather have a bit more water and rinse 1-2 times. Other than that, I would like the machine. The wash cycle is very good, the machine is quiet and easy to use, the spin cycle gets tons of water out of the clothes and I like the drain hose at the base of the machine. It cuts down on the mildew problem.
Pros: Performance
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
TOTAL SATISFACTION
on November 28, 2016
Posted by: LINDAC
from Chandler, AZ, United States
[This review was collected as part of a promotion.] I am continually impressed with this washing machine. It has so many EXTRAS that I haven't even tried them all yet!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Beware that the tub is quick to need replacement
on December 31, 2017
Posted by: MichaelCS
from Cleveland, OH
[This review was collected as part of a promotion.] Bought new in 2014, the tub already needs to be replaced. Very unimpressed.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Amber, Customer Service, January 2, 2018
Thank you so much for the feedback, we hate to hear about your WM3570HVA needing repair, however, we are happy that it is something repairable. We have files a complaint on your behalf and hope your unit is up and running soon. ^AC
Written by a customer while visiting lg.com
Customer Rating
5
best washer
on July 25, 2014
Posted by: dg
from Nebraska, USA
like the variety of cycles esp the allergy cycle. very quiet. must have turbo wash, cloths are cleaner and faster. cant wait to get the LG steam dryer.
Pros: Performance, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
CLEAN CLOTHES DONE FAST!
on August 8, 2014
Posted by: TSCHUMW1
from Virginia Beach, VA, USA
SO FAR WE ARE AT DAY THREE OF OWNERSHIP AND WE ARE ABSOLUTELY SATISFIED WITH OUR WASHER! STILL IN THE LEARNING PHASE OF USING THIS THING BUT WE ARE OVERALL PLEASED WITH HOW CLEAN OUR CLOTHES ARE, SPEED OF CLEANLINESS, ENERGY EFFICIENCY AND WATER CONSERVATION OF THIS UNIT. WILL PROVIDE ANOTHER FEEDBACK IN 30 DAYS, 3MONTHS AND 1 YEAR. GOING TO GET PAST THE HONEYMOON STAGE AND PUT THIS UNIT TO THE TEST WITH OUR FAMILY OF FOUR! ON ANOTHER NOTE WE CHOOSE THIS BRAND NOT ONLY BECAUSE OF THE QUALITY BUT BECAUSE OF LG'S COSTUMER SERVICE. WE HOPE TO NEVER HAVE TO USE THE CUSTOMER SERVICE BUT FROM ALL OF THE REVIEWS THAT I HAVE READ ONLINE, LG'S SERVICE IS SECOND TO NONE, THIS WAS A HUGE FACTOR IN THE DECISION TO PURCHASE LG.
Pros: Performance, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com