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Customer Reviews Collected from lg.com |
LG - TrueSteam 7.4 Cu. Ft. 12-Cycle Electric Dryer with Steam
Average Customer Rating:
4.6
Rating breakdown 340 reviews
5 Stars
258
4 Stars
52
3 Stars
6
2 Stars
7
1 Star
17
91%of customers recommend this product.
(
299 out of
327)
Customer Reviews for LG - TrueSteam 7.4 Cu. Ft. 12-Cycle Electric Dryer with Steam
Posted by: Camstar
from CHAPEL HILL, North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this dryer about 3 weeks ago. Love the steam feature and the small load features. It is very sleek and dries great
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: tonn
Verified Purchase:Yes
[This review was collected as part of a promotion.] one month old and so far so good. can't complain.ok.
Pros: Features/Settings
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Thomas31
from Missouri
Verified Purchase:Yes
[This review was collected as part of a promotion.] Enjoying nee dryer. Programmed cycles make it simple to use!
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Jason 67876
from Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] Looks good, sounds good, easy to use, sits low to the ground
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: kaygee19
from Denver, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought the washer and dryer unit to replace a GE washer and dryer that were less than 5 years old and broken. I did A LOT of research and found this dryer and the 3770 washer to be the best all around in the market. We couldn't be happier with the performance and the overall value. Hopefully they have as much lasting power as their reviews say they do.
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Joon K
from Hayward, CA
Verified Purchase:Yes
Bought this model washer and drier from Costco. The ad showed Wifi connectivity that is part of the functionality. However, once I received and installed. Tried connecting the washer the drier, the manual showed no wifi function. Contacted Costco and LG for clarity. No response.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, November 6, 2019
Information about the SmartThinQ application can be found in the owner's manual beginning on page 44. https://www.lg.com/us/support/product/lg-DLEX3570V.ASSEEUS
Written by a customer while visiting lg.com
Posted by: Veronica1716
from Shelbyville, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Goodness where do I even begin?? I’ve only had LG washing machines and always thought “it can’t get any better than this” oh boy was I wrong! These machines have so many options such as steaming, delicates, quick dry/quick wash, and they even have a app for your phone to connect and control the settings!
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Dont Bother- Worst Customer Service
on November 18, 2019
Posted by: Disappointed MB
from Washington, DC
If I could give this zero stars, I would. We bought this dryer in June 2018 and within 7 months were having to have it serviced for the heater breaking. Bought extended warranty just in case and now again having the same problem 10 months later. Customer service is absolutely worst. 3 weeks+ and the dryer is still broken and customer service tells us there is nothing else they can do and we need to just keep waiting for them to come and repair it. I do not recommend this product due to the horrible customer service/repairs that we've had. Will never buy another LG product again.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, November 18, 2019
That's not good! We're sorry to see that you've run into these issues with your dryer. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com