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Customer Reviews Collected from lg.com |
LG - TrueSteam 7.4 Cu. Ft. 12-Cycle Electric Dryer with Steam
Average Customer Rating:
4.6
Rating breakdown 340 reviews
5 Stars
258
4 Stars
52
3 Stars
6
2 Stars
7
1 Star
17
91%of customers recommend this product.
(
299 out of
327)
Customer Reviews for LG - TrueSteam 7.4 Cu. Ft. 12-Cycle Electric Dryer with Steam
Customer Rating
1
Broke within 2 years
on February 9, 2020
Posted by: Unhappy2018
from College Park MD
If you expect a "high quality" dryer to stop working under 2 years this is the model for you. We bought our's 3/5/2018. It stopped working 2/4/2020 (under 2 years). By stopped working I mean it had power. When the power on button was pressed it would make the "power on" chime sound. Nothing else. LG warranties for only 1 year.
Pros: Quality
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Response from lg.comBy Chris, Customer Service, February 10, 2020
That's not good! We're sorry to see that you've run into these issues with your dryer. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Posted by: Markdee
from Alexandria, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We replaced a 10 yr old drier and was surprised at how much nicer technology has gotten. Our clothes are perfectly dried - not over fried or still moist
Pros: Style/Design, ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Abd65
from Round Rock tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this 4 years ago, easy to use, with great features and very strong and dependable.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bob1964
from Columbia SC
Verified Purchase:Yes
Dryer got broken less than after 2 years of using.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
4
Response from lg.comBy ^DLI, LGE Social Media, June 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Zero78
from Mississippi
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this a month ago to replace a older dryer. It's got a big capacity and I'm able to dry large loads of clothes in half the time and it runs really quiet. I've been really impressed by it and would definitely recommend to anyone.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: N8GC
from Surprise, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve orange this dryer for about 4 years and it gets the job done. It has a lot of features that are nice. We had to have a minor repair done to it because a bearing on a internal part wore out and caused it to wear a flat spot on one of the wheels that the drum spins on. It was a minor repair no big deal. I recommend reading the manual. There are a lot of features and the main drying modes are not the best available for every situation.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great dryer!
on September 6, 2021
Posted by: MGM80
from Boston, MA
[This review was collected as part of a promotion.] We bought this dryer for our new house and we absolutely love it. It has many cool features, including speed dry, air dry and steam options.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Czoo
from Hollywood, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this dryer back in August 2014. It has been all I could ever ask for. So many options and a large capacity.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com