sentrysafe.com Customer Reviews Collected from sentrysafe.com
SentrySafe - 1.2 Cu. Ft. Combination FIRE-SAFE - Black
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 211 reviews
5 Stars
119
4 Stars
48
3 Stars
26
2 Stars
9
1 Star
9
81%of customers recommend this product. 
(
153 out of 190
)
Customer Reviews for SentrySafe - 1.2 Cu. Ft. Combination FIRE-SAFE - Black
Customer Rating
2 out of 5
2
Hard to open
on January 15, 2016
Posted by: SharonW
Gender:Female
I bought this safe a while ago, only been able to open it three times. The way it is said to open in the manual I did not use to open the three times I was successful. But now neither is working. I did not have the key but it is in the unlock position when I looked at where you insert the key. It should not be this hard to get into the safe. Right?
No, I would not recommend this to a friend.
Written by a customer while visiting sentrysafe.com
Customer Rating
3 out of 5
3
Fairly good safe, but too much pastic
on October 22, 2020
Posted by: Basie
from New York, NY
Verified Purchase:Yes
Metal from seems good, and supposedly fireproof and waterproof (within limits).
A few problems:
- securing to floor requires drilling holes, presumably this negates waterproofing
- plastic parts! This is not the place to cheap out. The handle is soft plastic which feels like it could easily break off. Even the combination lock gears feel like plastic, which could wear out and make the safe unopenable. Furthermore, a fire would melt all that plastic, again making the safe unopenable. All of these parts should be made of metal. Plastic parts are the weak link here.
No, I would not recommend this to a friend.
Written by a customer while visiting sentrysafe.com
Customer Rating
5 out of 5
5
Great!
on July 20, 2014
Posted by: Claudio1
Gender:Male
Verified Purchase:Yes
Great secure box, my only concern was the drawer is so weak.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
4 out of 5
4
Seems like a good safe for my needs.
on September 4, 2018
Posted by: Jimgstudio
from Hendersonville NC
Verified Purchase:Yes
The safe was delivered with a small dent in the corner. One of the keys was bent.
Waiting for a replacement key.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
5 out of 5
5
Recommend
on August 29, 2019
Posted by: Hawklis
from Kennewick WA
Verified Purchase:Yes
It is bigger and heavier than I expected. Really like that it uses a combination plus the key. That makes it doubly secure. If someone does get the combination numbers they still have to have the key also to open. Makes it doubly secure. Thought it could go on the the desk under monitor but too big so goes on floor under an end table by desk. Easy to understand directions and to register. Glad I made the purchase. It also is well made. Very heavy had to use a hand truck to bring into house when delivered.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
2 out of 5
2
Looks used.
on June 3, 2021
Posted by: Jayz
from NC Wilmington
The safe looks strong and secure. Just looks used like it was a return and just got sent back out.
No, I would not recommend this to a friend.
Response from sentrysafe.comBy CSJune 4, 2021
We are sorry for the experience with your safe. Its hard to pinpoint how this occured but we would love the opportunity to make it better for you. If you could please call 1-800-828-1438 and we'll be happy to discuss some options.

Sentry Safe Customer Service
Written by a customer while visiting sentrysafe.com
Customer Rating
5 out of 5
5
Exellent Quality
on November 28, 2021
Posted by: kpatton
from Starkville, MS
Verified Purchase:Yes
I got the 1.23 cu ft safe. It is the perfect size with enough storage room and still small enough to find a safe place to locate it. I also got SentrySafe because they are owned by Master Lock. Master locks are the only locks I trust. I like the dual locking mechanism. I got the model with the old-fashioned dial mechanism so that I don't have to worry about replacing batteries. The mechanism is very smooth and easy to use. I will not be bolting the safe to the floor to make sure the safe stays waterproof. I have not had the safe very long so I cannot speak to durability over time, but I am confident that the safe will perform well over time.
I would recommend this to a friend!
Written by a customer while visiting sentrysafe.com
Customer Rating
2 out of 5
2
Cheaply made with plastic parts
on September 21, 2014
Posted by: Robert Mitchum
Gender:Male
I was very disappointed to find the locking mechanism was mostly made of plastic and the deadbolt was made with cheap cast metal.
No, I would not recommend this to a friend.
Written by a customer while visiting sentrysafe.com
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