Customer Reviews Collected from excaliburdehydrator.com
Excalibur Electronics - 2400 4 Tray Starter Series Food Dehydrator - Black
Average Customer Rating:
4.2
Rating breakdown30 reviews
5 Stars
20
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
3
88%of customers recommend this product.
(
21out of24
)
Customer Reviews for Excalibur Electronics - 2400 4 Tray Starter Series Food Dehydrator - Black
Customer Rating
5
Love this dehydrator
on October 19, 2017
Posted by: Violet
from Phoenix, AZ, United States
Gender:Female
Bought it 3 years ago and use it every weekend for fruit. never misses a beat, easy to clean and love that i don't have to rotate the shelves because heat source is at the back. I was nervous about if i would really use it or how well it would work, so didn't want to invest $200 for 5 shelf. i now buy all the fruit i want and what i don't eat i dehydrate on the weekends. My kitchen smells yummy. I bring dried fruit to work every week and people think it's candy. Perfect for a beginner or single person. If i was buying now i would get the 5 shelf with timer and totally invest $200+
I would recommend this to a friend!
Written by a customer while visiting excaliburdehydrator.com
Customer Rating
1
Buy a different brand
on March 21, 2022
Posted by: Upset customer
from Maryland
First 2400 4 tray I ordered was built so poorly and out of square that the door got caught in every try and could barely get it open and shut. Was sent a replacement unit also had similar issues. I took them both apart and inside they were not put together the same and parts were even loose in 1. I can’t speak to the quality of the more expensive units but the 2400 is not worth the money. Currently waiting on a 3rd unit to arrive. Haven’t gotten to dehydrate a thing yet.
No, I would not recommend this to a friend.
Written by a customer while visiting excaliburdehydrator.com
I bought my first Excalibur over 20 years ago. The heater finally died this summer after years of heavy use. Of course, I replaced it with a new Excalibur. Looking forward to another 20 years of dried herbs, fruit, and jerky.
I would recommend this to a friend!
Written by a customer while visiting excaliburdehydrator.com
Customer Rating
1
Low Quality
on November 28, 2022
Posted by: Lor W
from Vancouver, CAN
Just bought the 4-tray model and right out of the box found the door would not properly slide shut. Realized that mounting screws holding the fan in place were protruding thru the back and pushing the lower tray forward, making it impossible to close. Cannot believe how cheaply this unit seems to be made when I've believed this brand to be of better quality. I'm not impressed at all. And trying to contact the company also seems impossible.
No, I would not recommend this to a friend.
Written by a customer while visiting excaliburdehydrator.com
Gave this to my husband for Christmas! So far we are very pleased!
I would recommend this to a friend!
Written by a customer while visiting excaliburdehydrator.com
Customer Rating
1
Incorrect tray size listed
on April 23, 2025
Posted by: lmy444
In the feature description for the 4 tray dehydrator, it says the trays are 15 x 15. I ordered this unit to use with silicon mats previously purchased and used with a 9 tray excalibur. In fact the 4 tray dehydrator has trays that are only 12 x 12. I would not have ordered it if the correct measurements had been given
Written by a customer while visiting excaliburdehydrator.com
I joined a CSA and the weekly boxes had so much food in them! I wanted to preserve the extras, so I bought this product. I have already used it several times and it works great!
I would recommend this to a friend!
Written by a customer while visiting excaliburdehydrator.com
Customer Rating
5
Perfect me a small kitchen or single person/couple
on March 2, 2018
Posted by: Bunn
from San Francisco, CA
Gender:Female
It's just the right size for a small kitchen and for a couple or single person. Having a wonderful time creating fun things - if you don't already follow Markus Rothkranz the raw foods guy - start. I'm not 100% and don't really intend to be but having my 4 tray means I can make many of his recipes -- my favorite being the coconut naan bread. I also like that it's not very loud, just a pleasant hum like a fish tank
I would recommend this to a friend!
Written by a customer while visiting excaliburdehydrator.com