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Customer Reviews Collected from electroluxappliances.com |
Electrolux - Precision Brushroll Clean HEPA Bagless Upright Vacuum - Silver/Tangerine
Average Customer Rating:
2.5
Rating breakdown 16 reviews
5 Stars
4
4 Stars
0
3 Stars
2
2 Stars
4
1 Star
6
25%of customers recommend this product.
(
4 out of
16)
Customer Reviews for Electrolux - Precision Brushroll Clean HEPA Bagless Upright Vacuum - Silver/Tangerine
Customer Rating
5
Absolutely LOVE IT!!!
on May 22, 2015
Posted by: BiggScott
from Plaistow, NH, United States
Purchased to replace a high end Kenmore that was about 8 years old. Needed to reduce allergens, mainly pet dander and fur. I vacuumed with the Kenmore (it had just been reconditioned one week prior) immediately before trying this for the first time and I was shocked at how much more came up. The rugs looked more vibrant than it had in years, even in rooms where the carpet was only 1-2years old. Very, very impressed. I particularly like the built in wand/hose set up. Its great not needing to hunch over to get along the walls or under cabinets. It also is great for getting curtain tops or anything else high up.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
Unimpressed
on June 1, 2014
Posted by: Doreen
This vacuum started off really good. It did, and still does, picks up the dirt great. But the handle that fits into the wand, when pulled back during vacuuming, pops out, nearly giving me whip lash. It is intermediate so it doesn't always do it, but when it does it hurts. The attachments keep falling off the side storage area, constantly having to pick them up. The piece that you wind the cord up with on the bottom keeps breaking off, having to constantly fix it. I will find a abetter product for the same amount of money. I bought this based on the Electrolux name, but happy to say, I won't buy any of their products again.
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
Cheaply made for an Electrolux
on January 15, 2017
Posted by: Timken
from Roanoke, VA, United States
Have had this cleaner since 3-4-15. It is very cheaply made. The tool caddy will not stay on the vacuum. It has plastic clips that break easily. Also the carpet and bare floor button flips back and forth on its own. Every time you wrap the cord it hits the button and flips it off. As far as suction it is good. Just not what I expected from Electrolux. Made cheap like everything else these days.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Electrolux Expert, Consumer Care Department , January 16, 2017
We're sorry to hear of your experiences! If you'd like, you are most welcome to contact our customer service team in regards to the tool caddy and general maintenance tips! Our customer service line is 1-800-896-9756. Hours of operation are Monday through Friday from 8:00AM to 7:30PM CST.
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Owner
on July 8, 2014
Posted by: Christy
Purchased this vacuum to help with pet hair, it has disappointed me.
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Terrible Vacuum
on April 12, 2015
Posted by: Emily
from Los Angeles, CA, United States
Almost everytime I try and use the vacuum something isn't working properly. One of the main reasons I chose this vacuum over other models was the Brushroll, which doesn't even work.
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Complicated construction
on April 13, 2019
Posted by: Litono
from Vancouver, BC
[This review was collected as part of a promotion.] The brush roller is not moving, want to check the belt condition but too hard to open so just give up and let it be
The vacuum is so noisy when working
The vacuum is so noisy when working
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy R'Shaye, Online Outreach Specialist, April 15, 2019
Hello, Litono.
We understand your concerns regarding your Brushroll Clean PET. We would love to gather more information about your coffee maker. Please contact our Small Appliance department by calling 1-800-896-9756 Monday through Friday from 8:30 am to 8pm EST. for further assistance.
Kindly,
R'Shaye
We understand your concerns regarding your Brushroll Clean PET. We would love to gather more information about your coffee maker. Please contact our Small Appliance department by calling 1-800-896-9756 Monday through Friday from 8:30 am to 8pm EST. for further assistance.
Kindly,
R'Shaye
Written by a customer while visiting electroluxappliances.com
Posted by: Tom W
from Pittsburgh, PA, United States
Verified Purchase:Yes
We bought this vacuum 2 years ago now and it still makes our old carpets look fresh and new. We've been real pleased with the way this vacuum performs. Being multi cat owners, we definitely use it a lot as well so it's held up very well.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Posted by: VuittonVixen
from Palm Beach, FL, United States
Verified Purchase:Yes
I'm disappointed with Electrolux. They used to have the best vacuums in town, not anymore. This upright is just like every other household vacuum, average.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Electrolux Expert, Consumer Care Department, August 15, 2017
We are sorry our Electrolux product did not live up to your expectations. Our customers are very important to us, and your comments are extremely valuable. We're always working and improving to ensure we have the best quality products and service. I have forwarded your feedback for review. We hope you'll give us another chance!
Written by a customer while visiting electroluxappliances.com