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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - BL2010WG 42fl oz Table Top Blender - White
Average Customer Rating:
2.5
Rating breakdown 6 reviews
5 Stars
1
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
2
20%of customers recommend this product.
(
1 out of
5)
Customer Reviews for Black & Decker - BL2010WG 42fl oz Table Top Blender - White
Customer Rating
1
Blade base cracked
on October 12, 2014
Posted by: OkNot
from Baltimore, MD, USA
Gender:Male
Blender model BL2010WG seemed a good buy. However, the base of the blade, made of PVC, cracked the first time the blender was used to make a vegetable smoothie! I am looking forward to buying that part and make use of the blender because everything else looks alright.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Beware of the plastic base
on June 18, 2018
Posted by: NancyL36
from Coatesville, PA, USA
Gender:Female
I have owned this blender for a few years and couldn't figure out why the liquid kept leaking out of the bottom. I found that the plastic that holds the blade was cracked. This sounds like a common problem with other consumers. B&D should have recalled this product. They need to make the base of the blade stainless just like the blades to hold up to everyday use.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, June 19, 2018
Thank you for sharing your feedback regarding your Black+Decker Blender. I’m sorry to hear that your jar base needs to be replaced. Even though your two year warranty may have expired, I’d still like to work with you on a solution. Please reply to the email I've sent from youropinionmatters@spectrumbrands.com, so I can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
It works... until it doesn't
on June 30, 2019
Posted by: Jeffrey23
from Minneapolis,Mn
I recently got this product as a gift from my parents about a month ago and it already has two major flaws after only making smoothies with it a couple of times. The gasket that goes on the bottom of the blending area has already been chipped and the bottom little plastic part that goes on top the spinning metal knob on the base completely split in half. I had to go borrow a blender from someone else because I didn't have another blender laying around. As a person who has used B and D products before, I would not recommend this one.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michelle, Customer Service, July 1, 2019
Thank you for offering your feedback regarding your Black+Decker BL2010WG. I’m sorry to hear of the experience you’ve had with your blender. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
'good enough'
on May 27, 2019
Posted by: potter
from w danby, ny
Gender:Female
we have used this blender mostly for blending soup and making smoothies (w/o ice). we like the glass jar and the base seems solid. it has not worked well for pesto or recipes without lots of liquid. while we don't use it often, it is an appliance that we rely on...so when the gear 'element' made of plastic cracked while blending a soup, I was left to pull out the masher.
this little plastic gear connection from the base to the blade in the jar is something that is not available as a replacement part...can you find that part from a model whose motor is not functioning? as long as the motor works, I would like to continue using this 'good enough' model : ). thanks, n
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 31, 2019
Thank you for sharing your feedback regarding your Black+Decker Blender, and thank you as well for working with me on a solution. I'm happy to advise that your replacement is preparing to ship via UPS. If you need any further assistance with your blender, please contact me at youropinionmatters@spectrumbrands.com and reference ID number 41790170, so I can address any of your concerns
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Low features
on December 6, 2020
Posted by: Bob12
I used it twice only but it doesn't work anymore..
Response from blackanddeckerappliances.comBy Michelle, Customer Service, December 9, 2020
Thank you for offering your feedback regarding your Black+Decker Blender. I’m sorry to hear that your blender has stopped working for you. I have already taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
great
on May 20, 2021
Posted by: viji
from dc
Gender:Female
[This review was collected as part of a promotion.] its great product..working well in my kitchen..using for fruit juices and other cooking items
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com