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Customer Reviews Collected from epson.com |
Epson - WorkForce DS-30 Portable Document Scanner - Black
Average Customer Rating:
4.2
Rating breakdown 271 reviews
5 Stars
158
4 Stars
61
3 Stars
15
2 Stars
12
1 Star
25
84%of customers recommend this product.
(
224 out of
266)
Customer Reviews for Epson - WorkForce DS-30 Portable Document Scanner - Black
Customer Rating
1
Not Suited To My Purpose
on December 3, 2019
Posted by: Jimmmmmmmm
from SC
Watched videos before I bought this scanner. Videos showed scanning of business cards. This unit can't scan them, even with the indicators. It doesn't scan from the edge of the paper, but about 1/4'' in. Crops all borders, and useless on small items like cards.
As far as image quality is concerned, I wasn't impressed here, either. It wasn't terrible, but there are newer, better items available, I'm sure, and probably for less money.
I usually like Epson products, but stay away from this one.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from epson.comBy Matt, Epson, December 6, 2019
Hi Jim, we appreciate your business and regret to hear that the scanner does not meet your expectations. To address the cropping issues please see FAQ's https://epson.com/faq/SPT_B11B206201~faq-203755 and you could also change the document crop margin size. Please consult with the online user's guide for more details. If you still having issues or need further assistance, our Epson Support Team would be happy to help and can be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT. Sincerely, Matt – The Epson Team.
Written by a customer while visiting epson.com
Ratings-Only Reviews
Based on the average of (6) ratings-only reviews
Overall Customer Rating
4.7
Would recommend? Yes
(
5 out of
5)
Quality
4.5
Value
4.5