brother-usa.com Customer Reviews Collected from brother-usa.com
Brother - QL-720NW Label Printer - Black
Average Customer Rating:
4 out of 5
4
Open Ratings Snapshot
Rating breakdown 34 reviews
5 Stars
20
4 Stars
5
3 Stars
3
2 Stars
0
1 Star
6
73%of customers recommend this product. 
(
24 out of 33
)
Customer Reviews for Brother - QL-720NW Label Printer - Black
Customer Rating
5 out of 5
5
Great printer
on July 20, 2013
Posted by: LabelMate
from Los Angeles, CA
Very flexible label printer and even better with software provided. Works great with Windows 8 - 64bit! The wireless feature setup flawlessly too.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Printer works fine, software POOR!
on January 29, 2016
Posted by: NSROOTS
from Saylorsburg, PA
The unit itself works fine however their software is outdated. The latest US Postal bar code they have is POSTNET which has been obsolete for several years. If you are looking to get the Bulk Mail Postal discount for volume mailing then don't buy this unit. It DOES NOT have the Intelligent Mail Barcode which is required for the USPS discount.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Good network label printer
on May 22, 2016
Posted by: NoAutoSleepFunction
What's there to say! It's a good network printer. The only con is that none of the Brother's network label printers (I also own QL-1060N) has auto sleep function which is weird. All of the all in one's and printers have the auto sleep feature. Why Brother? Are you not able to add a simple function?
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Love it!!!
on March 30, 2015
Posted by: IMAtlew
from GV CO
I think if I had more time to play with it and learn the additional features I would love it even more.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Airprint does not work on iPad
on January 17, 2014
Posted by: Barbless
from FL
I love this little printer, and it will airprint from a desktop or laptop, but I bought it for use with an iPad in a warehousing situation, when barcodes need to be printed on the fly. It is a real set back and disappointment. :(
It will print from Brothers own proprietary iPad app, but this is of no use to me.
No, I would not recommend this to a friend.
Response from brother-usa.comBy BrotherJanuary 21, 2014
The Brother QL-710W and QL-720NW with firmware version 1.28 supports printing via AirPrint on iPad, iPhone, and iPod touch devices. The printing is supported on apps that support AirPrint. The printer will scale the print content to fit on the label size in the QL printer when using AirPrint.
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
great barcode label printer
on July 30, 2013
Posted by: ltibuyer
from Norristown PA
easy setup, prints clear barcodes that scan well. I print from Excel which worked great with the printer (print preview matches what I printed exactly)
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Propietary Printer
on July 13, 2015
Posted by: jurodj
from Santiago RD
This printer is attractive for its price.
Will do many label jobs you may want as an amateur user or for the household.
Wi-Fi connection is easy but unnecessary intricate.
Its design is well done but a little bit sturdy.
But do not expect it will fulfill your needs.
The printer can be used only with Brother labels limiting you from expanding or finding a solution for your project.
The consumables cost are crazy expensive so be prepared!
Do not buy this printer!
Consumables are costly and you only can use Brother Brand labels.
It won't help you in your needs.
Money wasted.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
1 out of 5
1
Beyond disappointed
on December 8, 2015
Posted by: Dev0227
from New Jersey
All I have had is issues and work arounds from the begining. Customer support has been average at best. First there were issues with USB vs wireless. Second the tape itself stinks. It comes off of any non flat surface and I have to use scotch tape to hold it. Especially with plastic. I signed up and tried to use the postage and that is a joke. You don't even support Mac for that. If I could get all my money back on the tape and the hardware I would switch to Dymo in a flash.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Showing 17-24 of 34 results 
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