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Customer Reviews Collected from Samsung US |
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 278 reviews
5 Stars
169
4 Stars
52
3 Stars
10
2 Stars
12
1 Star
35
82%of customers recommend this product.
(
214 out of
262)
Customer Reviews for Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Customer Rating
5
great storage
on April 21, 2015
Posted by: AuntKitty
from North Port, FL, USA
The shelves are split, makes the different heights more efficient for storage. The freezer is made
of solid walls, not plastic coated wire.
of solid walls, not plastic coated wire.
Pros: Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Many Great Features
on November 28, 2015
Posted by: Trekker2
from South Bend, IN
Expertise:Expert
This Refrigerator is the best laid out design we have ever had. We love the bottom freezer and just everything about it. We actually replaced a 3 year old refrigerator after seeing the features and reviews of the Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Spacious Refrigerator For Less Space
on July 8, 2017
Posted by: Bellababy
from Glendale, Ca
I live in an apartment and it's hard to find refrigerators more than 20 cubic ft that is aesthetically pleasing to look at and still fit into a small kitchen.
I really wanted the 25 cubic ft one, but my refrigerator space was off by 0.25 inches *sob*
I really wanted the 25 cubic ft one, but my refrigerator space was off by 0.25 inches *sob*
French doors!!! And I didn't break bank (a little bit) to get it! I didn't need a water dispenser (don't trust city water no matter how "filtered" it would be) so this one was perfect. It comes with an ice maker, but I didn't hook it up (same reasoning).
The shelves on the side doors are spacious.. fit a gallon jug of milk with a couple of inches left to spare. It didn't take long to cool at all.
The freezer at the bottom is spacious. There's a container where the ice would go. I love it.
I would say that this refrigerator would fit a family of 4-5 people... or 4-5 roomies.
Pros: Realistic color, fits small spaces
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great size for one person
on May 20, 2014
Posted by: Luv2bike
from Florida, USA
Expertise:Intermediate
Needed a small refrigerator to fit opening. This was perfect as I wanted a French door.
Pros: Realistic color
Cons: expensive for size
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
VERY PLEASED
on September 1, 2016
Posted by: Anonymous
from PA
Expertise:Expert
I'VE ONLY HAD THIS FOR SEVERAL DAYS. THAT IS WHY I ONLY GAVE IT A 4* ON PERFORMANCE. SO FAR I'VE BEEN TRYING TO GET THE PROPER TEMP. IN BOTH THE FREEZER AND THE REFR.
WITH IT BEING TOO COLD ON BOTH. I'M SLOWLY LOWERING THE TEMP. SO FAR NOTHING HAS ACTUALLY FROZEN IN THE REFR. AND THE FREEZER THE ICE CREAM IS EXTREMELY HARD. I'LL POST MORE WHEN I'VE HAD IT LONGER.
WITH IT BEING TOO COLD ON BOTH. I'M SLOWLY LOWERING THE TEMP. SO FAR NOTHING HAS ACTUALLY FROZEN IN THE REFR. AND THE FREEZER THE ICE CREAM IS EXTREMELY HARD. I'LL POST MORE WHEN I'VE HAD IT LONGER.
Pros: Bright display, Realistic color, sleek design
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Shelves have multiple adjustments.
on September 9, 2016
Posted by: Shopperette101
from Rochester, NY, USA
Expertise:Intermediate
I picked the 30" W model because of space constrictions and that the 4 split shelves have multiple adjustments (6 with 1.5" increments). The right side vegetable bin cannot be opened more than a few inches without opening the other door. The wide drawer cannot be removed for cleaning without removing the lower bins on both doors. I was unable to see this size on display before purchasing in store.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Defective product
on September 26, 2016
Posted by: Palpak
from Texas
IThis Samsung Refrigerator is not working after a month, which I didn't expect to happen., The freezer not working , and the frige not cooling off as well.. I have called Samsung customer service and I have to wait for 2 days technician to come and check it . Technician found it to have low freeon with a leak somewhere, needing compressor repair. Now I have to wait a couple of days or more for Samsung tech to get the parts he needed to fix problem. Samsung should replace my refrigerator with a new oone for all the money I pay instead of letting me wait until their technician can fix the problem and refund me on the foods that got spoiled because of this situation.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Angelica, Samsung Care, July 22, 2022
Dear Samsung Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products.
To better assist you with this issue, please contact the Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG). They can either answer your question or transfer you to your local store to answer your specific concern.
Your Reference Ticket Number: 1144722941
Thank you, and stay safe!
-Angelica
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. It's not the experience we want you to have with one of our products.
To better assist you with this issue, please contact the Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG). They can either answer your question or transfer you to your local store to answer your specific concern.
Your Reference Ticket Number: 1144722941
Thank you, and stay safe!
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
refrigerator is great.
on May 5, 2017
Posted by: bust34lot
from mississippi
Expertise:Intermediate
Love my new refrigerator. Has plenty of room and love the bottom freezer. I have never had a stainless steel fridge before. Love the color.
Pros: Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US