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Customer Reviews Collected from Samsung US |
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Average Customer Rating:
4.1
Rating breakdown 278 reviews
5 Stars
169
4 Stars
52
3 Stars
10
2 Stars
12
1 Star
35
82%of customers recommend this product.
(
214 out of
262)
Customer Reviews for Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Customer Rating
4
I've been partly disappointed
on September 8, 2015
Posted by: DWWT
from Seattle, WA
Generally, I like the unit and am pleased with my purchase. Its components (drawers, doors, hinges, etc.) have a sturdy feel that was missing in other units I shopped. There are two drawbacks - one minor and one major, It has been a small inconvenience to get accustomed to not having a separate compartment for storing butter. It has been a major disappointment to find that the unit was advertised and sold to me as being EnergyStar rated when that is not the case, As it turns out, the unit was certified for EnergyStar under an obsolete EPA specification code. It is fairly certain that it would qualify under the current code as well, but Samsung appears to have chosen NOT to rectify this unit. Recertification is a common practice when EPA specifications are updated. The net result is that I'm not eligible for a utility rebate that I had counted on when making the purchase.
Pros: Realistic color, Bright display, Durable
Cons: not energystar certified
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect fit! Great product!
on March 3, 2016
Posted by: Bops
from Wareham, MA, USA
Expertise:Intermediate
This product has great features and is an ideal fit for a limited height installation. Delighted we found a solid refrigerator to fit in our space.
Pros: Durable, great features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best refrigerator
on April 17, 2016
Posted by: gc3nym06
from NY
Best fridge I ever owned+++
Design size everything is perfect and bright!
Design size everything is perfect and bright!
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
not the greatest
on July 20, 2016
Posted by: IceCube
Expertise:Expert
so far my Samsung fridge has been noisy, when you open the doors the vibrate so much you close them as quick as possible,
the ice maker only seems to work when it wants to, sometimes there is lots of ice and sometimes there is hardly any
the ice maker only seems to work when it wants to, sometimes there is lots of ice and sometimes there is hardly any
Pros: fit in my space
Cons: noisy
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Camille , Samsung Care, April 12, 2022
Hi IceCube.
Thank you for reaching out regarding your 22 cu. ft. French Door Refrigerator noise and ice maker some or too much ice. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing these links to guide you on the issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Ice maker is not working - Samsung
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Samsung ice maker makes too much ice.q
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144395654
^Camille
Thank you for reaching out regarding your 22 cu. ft. French Door Refrigerator noise and ice maker some or too much ice. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix these, I am providing these links to guide you on the issue.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Ice maker is not working - Samsung
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Samsung ice maker makes too much ice.q
https://www.samsung.com/us/support/troubleshooting/TSG01203469/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144395654
^Camille
Written by a customer while visiting Samsung US
Customer Rating
5
Simple and basic
on September 11, 2016
Posted by: meea
from Ohio
Expertise:Expert
This is the only fridge that I found that had everything I wanted. I didn't want "everything" I wanted a simple and basic fridge without all that you don't need.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this product
on September 30, 2016
Posted by: Adrondacker
from New York
Expertise:Intermediate
All our
Samsung products are very reliable and easy to use also very attractive, We would recommend Samsung to any body, also our oldest daughter has just switched over to Samsung products. We currently have four Samsung products and recommend them all.
Samsung products are very reliable and easy to use also very attractive, We would recommend Samsung to any body, also our oldest daughter has just switched over to Samsung products. We currently have four Samsung products and recommend them all.
Pros: Bright display, Realistic color, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
REALLY LOVE THIS FRIDGE! MORE THAN A FRIDGE, ITS A CENTERPIECE TO THE KITCHEN!! :)
on December 13, 2016
Posted by: WAKEBOARDER54
from Portland, OR, USA
Expertise:Intermediate
LOVE THE DESIGN, FEATURES, THE CLEAN WATER THAT COMES OUT OF THE FILTER, THE HUGE STORAGE IN THE FREEZER SECTION AS WELL AS A NICE BIG ICE TRAY....
YOU CANNOT GO WRONG WITH THIS FRIDGE OR THE PRICE!! IT IS NO SMART FRIDGE BUT IT DOES WHAT IS NEEDED AND LOOKS FLAWLESS!!
BUY TODAY!! YOU WILL NOT BE DISAPPOINTED!! HAVE IT GOING 5 YEARS STRONG THIS YEAR!!
Pros: Inexpensive, design, features, ice tray, stainless
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love it nice features
on April 29, 2017
Posted by: JimATheRealtor
from New Jersey, USA
Expertise:Expert
good design works great, nice features i would buy this again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US