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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,875 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
1
Horrible washing machine. Clothes never really get
on May 15, 2022
Posted by: IKnowAGuy
from Sacramento, CA
I have had the washer for 5 years now and am fully convinced to nevrr by LG appliances ever again. The main draw back is this design doesn't have an agitator. Linens never get clean and whites are now all off white. I would higly recommend to never buy an LG appliance again. High efficiency water use apparently means not using enough water to cover the clothes. So many issues with this stupid washijg machine. Worst purchase of my life. No way to soak and use fabric softner at the same time either. DO NOT BY AN LG WASHING MACHINE
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, May 17, 2022
We hate to hear this and thank you for this feedback. We will be happy to pass this along.^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Sever Balancing Issues
on May 4, 2022
Posted by: Little Red99
from California
We bought this machine about 7 years ago, mainly because we are on a well and want to conserve water and save energy... So much for that. I've disliked this machine almost from the very beginning. I have to place and arrange each piece of clothing in the washer one by one, based on weight, in order to self balance the load before even turning the washer on. Then I have to watch thru the class lid as the machine starts, to make sure it is balanced. If I see it's not balanced, I have to open the machine and rearrange the placement of the cloths; many times I have to do this process over and over again. If the balancing isn't exactly right the washer will take forever spinning and stopping over an over again to "balance" the loan before the wash cycle will even begin. Oh and forbid the load gets off balance prior to the spin cycle. The washer will completely fill with water, empty the water & try to spin again; completing this process over and over again until the load is "balanced". I have literally (and I know the meaning of literally) had a load underway for over 3 hours, before I had to step in and rebalance the load by hand. We will not start a load and leave this washing machine unattended! We would have gotten rid of this washer years ago, but can't justify it if the machine isn't actually broken beyond repair. I've just learned to deal with it. I'll never buy this washing machine again or recommend this style of washing machine.
Quality
5
Features
5
Value
1
Response from lg.comBy Sandy, Social Media, May 5, 2022
We hate to hear this and thank you for your feedback. We will be happy to pass this along to our product developers.^^Sandy
Written by a customer while visiting lg.com
Customer Rating
2
Drainage problem
on April 22, 2022
Posted by: Atlhousewife
from atlanta
[This review was collected as part of a promotion.] We had a tech come out and change out the drain pump, but still doesn't drain. He said there could be wiring issue, suggested we replace after only 6 years of use. No problems until this, but hoped it would last longer before needing replaced.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Response from lg.comBy Sandy, Social Media, April 25, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Customer Rating
2
Don't get clothes clean
on April 18, 2022
Posted by: Cvfd
from Alabama
Have had this unit for 7 years and so far it has been very durable but unless you have a office job and no kids a agitator less washer will not be for you.
Pros: Quality
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
3
Response from lg.comBy Sandy, Social Media, April 19, 2022
We are sad to learn that your washer has had this issue. We have made significant improvements to product quality and design to prevent a reoccurrence. Thank you for taking the time to share your story with us. ^^Sandy
Written by a customer while visiting lg.com
Customer Rating
4
Overall great until the motor stopped spinning
on April 18, 2022
Posted by: Mickeyluv
from Central Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my machine in 2014. No problems whatsoever and suddenly in April 2022, it starts making a grinding sound, and the LE code shows on the panel. Followed all the steps suggested and nothing changed so I called an LG certified repair service locally. The reason I gave 4 stars is because LG covered the motor under their 10-year warranty. I only pay labor cost. Repairs expected today and hopefully it will continue to run well.
Pros: Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Unbalanced / Clutch issues
on April 17, 2022
Posted by: Dirty7
from Clearwater,Florida
After only 7 years this machine keeps giving error code and now recommended maintenance which will cost about half of the cost when purchased. Buying from a reputable brand that’s been making them for a long time.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, April 19, 2022
We hate to hear this and thank you for this feedback. We will be happy to pass this along.^Sandy
Written by a customer while visiting lg.com
Customer Rating
2
Currently shopping for a different washing machine
on March 6, 2022
Posted by: Steamy
from New Hampshire
Verified Purchase:Yes
[This review was collected as part of a promotion.] This washing machine is awful and I’m finally going to just buy a different brand one. It worked for a few years but then I consistently got UE errors the loads are never balanced right I’ve called numerous times and tried all the tips. I was told I use too much soap but that didn’t fix the issue after three suggested tub cleans. Sometimes it will rinse and spin my babies clothes for hours all day long it’s a huge inconvenience! I want a basic washing machine with an agitator sometimes all the bells and whistles don’t work out!!!
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
2
Response from lg.comBy Sandy, Social Media, March 9, 2022
Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy
Written by a customer while visiting lg.com
Posted by: Unhappy in NY
from Westchester NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] As long as the machine runs and doesn't need an LG employe to touch it, you will be fine. However if you need LG service, expect the worst to happen.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Response from lg.comBy Jennifer, Social Media, February 2, 2022
We have made continuous coverage improvements to our service network in order to provide a better experience to our customers. Let us know how we can help you. ^Jennifer
Written by a customer while visiting lg.com