lg.com Customer Reviews Collected from lg.com
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2 out of 5
4.2
Open Ratings Snapshot
Rating breakdown 1,875 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product. 
(
1,457 out of 1,789
)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
1 out of 5
1
Would rather use a tub and washboard
on January 12, 2024
Posted by: josienocats1
You could not give me one of these. Place I was renting had one. I ended up taking my clothes to the laundromat because the washer doesn't clean well. This is a geek machine with electronic this and electronic that. Any woman who knows what it takes to get clean laundry will want to steer clear of this machine.
Response from lg.comBy LG Customer Experience teamCustomer CareJanuary 18, 2024
Hi there. We realize your experience with this model washer fell far short of your expectations and would like to learn more. As a continuously innovating company, we hold your feedback to be invaluable and would appreciate you letting us know more about WT1101CW model washer here: http://spr.ly/6420r9FmI. We'd be happy to hear from you! ^Chris
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
NEVER AGAIN
on July 27, 2024
Posted by: NHW53
from Grandview MO
I will NEVER buy another LG appliance! HATE my washer and telling others not to buy.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy LGJuly 31, 2024
Hi there. Thank you for reaching us. We truly understand to hear that you’re feeling this way about your LG WT1101CW washer. I understand that frustration with an appliance can be very disappointing, especially when you expect it to perform well. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WT1101CW.ABWEEHD. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great washer !
on October 24, 2024
Posted by: Keith Miles
[This review was collected as part of a promotion.] I bought this washer 10yr's ago. First repair !
Fast repair !
Response from lg.comBy LG Digital Care TeamMarch 24, 2025
Hey Keith. Thanks for your feedback on your LG washer! Ten years of reliable performance is a true testament to its quality. A quick fix, and it’s ready to keep tackling your laundry with ease! For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for choosing LG to be part of your home!​​​​ ^David
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
The quality and price of this product are perfect.
on December 23, 2012
Posted by: Vera39
from Paducah, KY, USA
As we moved this year we were looking for a new washing machine. After some extensive research we agreed on this LG. The price was perfect and the quality, well we have other LG appliances and it speaks for itself. The boys really like the glass lid they think it's cool to watch the cloths washing. My favorite feature is the ease of use and my Husband really likes the friendly tune that is played when the laundry if finished rather than a plan old buzzer.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Easy to use! Great value and product
on December 31, 2012
Posted by: pmorse
from West Jordan, UT, USA
Great Washer Clothes come out clean every time. Easy to use. The only down fall is that some of the load settings take more time to complete than I would like.
Pros: Performance, Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Great Machine
on January 13, 2013
Posted by: dancer
from naples fl
I only have this machine a few months. I had to get rid of my front loader because my clothes smelled every time I did a wash. Now with this machine, my clothes are beautiful and most importantly they do not smell musty. I love the jingle it plays when its done. The only set back is when the machine goes off balance it seems to add more water than it should to rebalance and I think its a waste of water. You just have to make sure your balance is good.
Pros: Performance, easy to use
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
The capacity of this washer is huge.
on February 3, 2013
Posted by: Lori55
from Whittier, CA, USA
Using this washer for the past few weeks, I have found the clothes to smell fresher. Plus, I am able to wash large loads with very good results. I am learning how to customize loads to meet specific needs, and I think this washer is going to perform well in the long term. The style of the washer, with the buttons in the front, is perfect because I have my washer and dryer in a laundry closet. I can reach and see the buttons so much better than on my former washer.
Pros: Performance, Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
This is a sleek, user friendly, great washer.
on February 19, 2013
Posted by: petromom
from Yonkers, NY, USA
This is a great machine. As a family of 6 I like the high capacity. We joke that watching the wash through the window in the lid is better than TV. The washer has lots of settings to meet all your needs and does a good job cleaning the clothes. The only thing I would change is having 2 laundry soap dispensers as I like to use liquid soap along with oxyclean powder. I just put the powder in the bottom of the machine before loading the clothes. It works just fine. I also know that LG has great customer service as they repaired my frig damaged during hurricane SANDI. I love this company!
Pros: Performance, Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
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