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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,875 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Posted by: Anonymous
from Bartlett IL
Verified Purchase:Yes
We get constant unbalanced load errors. Replace the shocks /struts. Still can't do even a small load without multiple stops in rearranging the load.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Anonymous
from Eat Prospect, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s gotten progressively worse. Now can’t finish a cycle, regardless How much is in it, and how well balanced.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: LexyK
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this almost six years ago and have never had any issues. My only recommendation would be to think about if you really want a top loader as opposed to front loader. I made the mistake of the top loader and the machine sits on a cement slab. I had to put a pallet in front so I can reach the clothes at the bottom.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Written by a customer while visiting lg.com
Posted by: Sunshine44
from La Mirada ca
Verified Purchase:Yes
He replaced springs but didn’t fix the issues. Still not draining, barely spins and drum falls lower then normal.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 21, 2021
We hate hearing you are still having an issue following attempted repair. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Redwoodbill
from Oakland CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bleach dispenser used twice and leaked. Had to disconnect the electrical connection.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: mdptx
from Houston
Verified Purchase:Yes
I've suffered this washer for 7 years. It has continual problems with unbalanced loads and it was a relief when the washing cycle completed without stopping for an unbalanced load. Replacing the springs helped some but not enough. It was on a service contract but finally deemed irrepairable last month and I replaced it by a non-HE washer with a central agitator. I will never buy a HE top loader again.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 12, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: jayr1525
from Canton, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] This washer really did a great job washing our clothes. After 7 years, the transmission went which is a very expensive part to replace. Had no choice, but to get rid of it. Loved the located of the buttons and overall design.
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Alexander0726
from Va.beach
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product and brand also have dryer ,phone, t.v
Pros: Performance
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com