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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,875 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
1
Continual unbalanced issues, ties my shirt sleeves
on April 6, 2021
Posted by: Unbalanced Fred
from Denver, co
This machine started out fine, but the older it gets the more it quits during spin cycle with unbalanced code. Had a tech diagnose, no clear error. Said could try replacing motor and or board, but would be over 1/2 the price of buying a new one.
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, April 9, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Regrettably, the unit had a 1 year warranty on parts and labor. You can contact Customer Support on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/ for possible repair options that would be at your expense. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Satisfied Mike
from central Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] My washing machine was delivered on February 26 and it is great! It has a huge load capacity, it virtually silent, and. does an excellent job of cleaning. Consumers Report recommendation was 100% accurate.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
WORST WASHER THAT NEVER LASTED
on March 26, 2021
Posted by: Anonymous
from ATLANTA
2016 PURCHASE AND THE LEAKING STOP AND GO SPINNING NEVER CEASED
WHY CAN'T LG OR SMASUNG MAKE A GREAT WASHER THE LG DRYER IS AMAZING
WHY CAN'T LG OR SMASUNG MAKE A GREAT WASHER THE LG DRYER IS AMAZING
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Worst washing machine I havevever owned.
on March 22, 2021
Posted by: Jgbrown
from Macon, Georgia
I hate this washing machine. It does not clean clothes no matter what kind of detergent or cycle. Water stays cold even on hot cycle. Does not rinse clothes very well and leaves soap stains in clothes. I have to run clothes through second rinse cycle. I wish I could return it but too late now. Do not buy this machine.
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, March 25, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Posted by: mistermearl
from Richmond, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had the washing machine since 2014. It runs well
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
on March 14, 2021
Posted by: rolandodeannie
from Puerto rico
[This review was collected as part of a promotion.] Going on 8 yrs. Still good family of 4 , used every day we are very pleased
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Terrible machine
on March 9, 2021
Posted by: Anonymous
from South Carolina
I purchased a house a year ago that had this washer, and I hate it. It becomes uneven constantly, even when I take the time to carefully distribute the clothes around the drum and not overpack. I am able to fill the drum only about 1/4 full...significantly less clothes than I could put in my prior washing machine. The feature I really hate is that when it gets unbalanced, it will refill with water and essentially restart the spin cycle, resulting in a huge waste of water and a very very long wash cycle (sometimes 2-3 hours). I thought washers switched to HE/low water technology about ten years ago, yet this feature uses excessive water. I’m glad to see it has been discontinued, but I’d be wary of any “smart drum” or “true balance” technology. Another example of technology taking us backward rather than forward.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 10, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Better than nothing
on March 7, 2021
Posted by: tuck2
from Virginia
We purchased the washing machine in 2014 and it worked great for about two years, than we would always get unbalanced load warning and it would try to balance the load by adding more water would take up to 2 hours to do a load, then it would not lock, year 2.5 had the circuit board replaced and every thing was fine year three, same thing replaced circuit board again and everything fine.the washer is now seven years old and we always get unbalanced loads, usually when you are doing 5 to 6 items door lock malfunction all the time. this is the worst washer we have ever owned.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, March 8, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com