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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,875 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
5
Absolutely love it
on June 29, 2013
Posted by: GE100
from Glen Burnie, MD, USA
I have had my washer for nearly 6 weeks, and it has been completely trouble free. I would suggest that you completely read the instruction manual to avoid any issues.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Excellently designed and very much user friendly
on June 29, 2013
Posted by: rshah
from Fremont, CA, USA
I have used this for last 3 months. So far my experiance is very much satisfying. Extremely low noise when it runs. Feels almost like it is not running. Uses reasonable water and good at performance.
The front panel can be improved a little bit to have a nice cadence of the keys so user go from one step to the other even more easily.
Top lid is little bit speedy while closing automatically. Although it hasn't ever hit the surface, i am always scared.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Poor Design and Problematic
on June 29, 2013
Posted by: Fred23
from Atlanta, GA, USA
I have held off reviewing this washer until it had been in use for at least 3 months. I will detail the reasons for its poor rating in the hope that it will keep others from making the mistake of purchasing this poorly designed and troublesome product.
First understand that this “High Efficiency” washer does not allow you to adjust the water level. It is done automatically by sensing the weight of the load. This means that often it will fill only several inches and your wash load sloshes around and parts of the laundry never are submersed in water. According to LG this is normal and just a “new” type of washing process.
If however you want a more complete fill where the load actually is submersed and agitated there are ways to accomplish this. One is to use the “bulky bedding “setting which will fill the tub to a higher level typically to the top. This is considerably more water than is needed for most loads and will often lead to unbalanced conditions during the spin cycles.
Another method to induce a higher water level is to pause the washer after the initial fill and readjust the load and restart it. The washer will than re-sense the load and add more water.
If you are getting the idea that this washer requires your active participation in using it read on. The washer will often go out of balance during the spin cycle. It will try and rebalance itself by fully draining and totally refilling and spinning the load out again. If it is still out of balance it will shut down with an error code. So this “High Efficiency” unit ends up using twice the water from an unbalanced conditioned. The only way to avoid this additional fill is to pause the washer and readjust the load to avoid the inevitable unbalanced conditioned. You get to go through this same scenario when the washer spins out the rinse cycle.
The larger the load the worse the unbalanced condition. I have found that modest loads easily done without issue in our last conventional washer must now be broken in to 2 or 3 very small loads. Hardly efficient and requiring you to actively watch over every load.
I should also point out that the “Bulky Bedding” setting necessary for sheets or towels will often lead to your wash load being twisted together.
If you can live with the constant checking of each load and cycle this washer is still poor quality. In the short time we have owned it has had the following mechanical issues. While in the drain cycle it began to fill again. If I had not been checking the washer for a potential un balanced spin cycle it would have just drained and filled in definitely. LG replaced the fill valves and so far the condition has not reoccurred. Now the washer has developed a condition where it drains the wash load and skips the rinse cycle. This problem does not happen on every load. And unless you actively keep checking the cycles you will possible not even know that a rinsed cycle has been missed. As of this writing I am awaiting another service call from LG to address this problem.
Assuming the washer has no mechanical problems and you are only doing very small loads this washer may work for you. If however you need to wash loads of larger sizes this washer will require your constant attention and should be avoided.
Bottom line this is a poorly designed and problematic washer.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Easy to use, even a man can do it
on June 27, 2013
Posted by: alpop43
from Sequim, WA, USA
This is the easiest washer I ever used, push a few buttons and leave, the machine does the rest. Saves water, automatically adjusts for everything.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Our washer is next generation technology
on June 27, 2013
Posted by: Nellie88
from Apple Valley mn
Where do we begin..Load balancing. no agitator to catch/damage clothes, The load balancing appears to save water(as it doesn't look like the water level gets very high) Quiet, even the tones after each cycle. Too many cycles for us, however, would be great for bigger families
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Love it!!!!!!!!!!
on June 26, 2013
Posted by: sully64
from Thomaston, GA 30286, USA
Handles a bunch of clothes. We put a king size comforter and sheets in one load and they came out clean. Very quiet and plays a song when it is done...
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Outstanding!
on June 26, 2013
Posted by: Pika8347
from Springboro, OH, USA
Absolutely love this washer. The 4.3 capacity is a real gem. We have two boys (aged 2 & 4) and we needed this capacity for the amount of clothes we wash each week.
The spin cycle is amazing! Clothes, even heavier types like jeans, come out damp with minimal amounts of water. I hope this decreases my dryer usage.
This is the third LG product we've purchased and LG has me sold for life!
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
A very pleasant surprise
on June 26, 2013
Posted by: Nurse Bill
from Philadelphia, PA, USA
My wife is a maniac about clothes washing (she does not allow me to be involved except to transport the hampers). When our old washer died unexpectedly, we couldn't consider a front load because she needed to be able to open the lid during the cycle to see and touch the clothes. This model, great price, great reviews, floated to the top of our consideration. If we spent more, we would have gotten more cycles but not much else (what's the use of a "baby blanket" cycle if you don't have babies?).
The first time she used the washer, it freaked her out because the water barely covers the clothes - she was used to the clothes swimming in a sea. The amount of soap that she added was comparatively miniscule to what she was used to in our old washer. When the clothes were being agitated, it was slow and controlled - not like the mayhem she was used to with our 7 year old washer that had a central agitator column. The first couple of times she did loads, it gave her fits. She was very apprehensive and kept saying that she was not sure this was going to do the job.
My wife has successfully completed her break-in period and has reached a few very important conclusions: 1) this washer is the bomb! 2) Clothes are getting at least as clean as she expects, 3) the whole water level thing has become a matter of marvel that clothes actually can get clean with so little water, 4) this washer squeezes out more water in the spin cycle than our old washer, but because she is able to do fewer/larger loads, the drier time per load is the same (with fewer/larger loads), and finally, 5) although at 5 feet tall, my wife has had some challenges reaching clothes at the bottom of the tub - this is not a deal breaker since she calls me in when she needs help - we continue to enjoy the capacity since we have a king-sized bed.
Assuming this washer is not a repair nightmare (we have had no issues so far in our >1 month of ownership), this might be the best washer we have ever had.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com