 |
Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,875 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
1
Terrible machine
on September 5, 2017
Posted by: Barb242
from Post Falls, ID, United States
I bought this machine 4 years ago. Luckily I bought the extended warranty. From the first load I had problems getting the machine to finish a cycle due to being unbalanced. I tried numerous loading techniques. Had a repairman come out who did nothing but say it was fine. He did not run a load of clothes. Struggled with the machine for many more months thinking the problem was my problem with loading. During this period of time I had 2 knee replacements. My daughter in-law refused to use my machine. She laundered my clothes at her house. So, on to round two. Called the warrenty people to get the machine fixed. The fellow replaced a part. Didn't check to see if the machine spun out and left. There was no improvement. Called again. Different company came out. He said he knew what was wrong, but had to order a part. Three weeks later after I called them several times, the part was installed. We ran a load of towels that did not spin out. Repair guy calls LG who says need to try a different part. I had to wait without a machine another 3 weeks. The new part was installed, but but the machine did not work. Since I bought the extended warranty, LG refunded the purchase price of my machine and I bought a GE washing machine. This new technology LG machine is poorly designed with the whole spin system designed around magnets an a single spindle.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
only lasted 3 years
on September 12, 2017
Posted by: mickael
from Springville, IN, United States
we only had the LG washing machine for 3 years now and the past few months its been having issues. It always stops washing clothes at 22 minutes and give us an UE or OI code. Not worth the money if the LG products only last 3 years.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
Not worth the money spent
on September 12, 2017
Posted by: Mmightymite
from Las Vegas, NV
[This review was collected as part of a promotion.] I bought this over two years ago and like most buyers, at the 3 years mark it breaks down. It doesn't clean your clothes well. There is a nasty water smell in the bottom of the washer. You cannot get to it, to clean it out.
Very disappointed in this machine
Very disappointed in this machine
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Written by a customer while visiting lg.com
Customer Rating
4
LG Fridge
on September 22, 2017
Posted by: BigGZman
from Bordentown, NJ, United States
[This review was collected as part of a promotion.] Bought unit one year ago. Plenty of space, and good temperature balance. Only complaint is that the water dispenser runs slowly.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Easy Operator
on September 22, 2017
Posted by: Pheentosh
from San Antonio, TX, United States
[This review was collected as part of a promotion.] After purchasing several other brands, I decided to try LG. I had several LG small devices and they were reliable so "What the heck". This washer has been trouble free and for electronic programming it is very easy to operate and does better than I had anticipated. I would certainly recommend it.
Pros: Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Doesn't get the clothes as clean as other machines
on September 22, 2017
Posted by: Christine S
from Wisconsin
[This review was collected as part of a promotion.] It was going to take 1-2 months for the parts to come in and hubby to have time to fix the old machine. So we bought this as a back up washer.
Set up was simple, and use of the machine is pretty simple. However, the clothes just do not get as clean as they do in either our other front loader, or in any other top loader I have owned in the past.
First, there is NO AGITATOR. And yes, I knew this when I bought it, but the sales rep really pushed how great the machine was and how much more gentle it is on clothes, while still getting them clean.
The clothes only swish back & forth very gently (even on the heavy duty load setting). There is never any aggressive swishing going on. Untreated stains on clothes that have come out in our other machine, needed to be pre-treated and washed several times before the stain would come out.
With larger loads, the clothes never got completely wet, or any standing water to swish the clothes in.
We use this one in a pinch, but, really, I wish I had gone with a machine that has an agitator in it.
Pros: easy to use
No, I would not recommend this to a friend.
Quality
4
Features
3
Value
2
Written by a customer while visiting lg.com
Customer Rating
5
Easy to use, efficient, cleans well
on September 22, 2017
Posted by: ajejtj
[This review was collected as part of a promotion.] Glad we bought the washer, disappointed we did not buy the matching dryer
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
I hate this washer
on September 24, 2017
Posted by: imxena
from Massachusetts, United States
[This review was collected as part of a promotion.] I have had nothing but issues w this washer. Always unbalanced thus it takes all day too do one load of laundry unless I watch it so it doesn't keep filling back yoo trying to kennel the load (which buy the way never happens) regardless of the load size. Doesn't clean well either, have found soiling still on just cleaned clothes. Very disappointed w this product and I have many other LG products. Made very poorly and habe done nothing to improve our overt to fix know issues.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Written by a customer while visiting lg.com