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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,862 reviews
5 Stars
1,296
4 Stars
192
3 Stars
55
2 Stars
55
1 Star
264
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Posted by: Irvy83
from Long Island
Verified Purchase:Yes
[This review was collected as part of a promotion.] Simply, it does a very good job.. Large capacity, quiet and dependable.
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
3
Value
3
Written by a customer while visiting lg.com
Posted by: Tkshavonne
from South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] This by far is one of my better purchases so far so good.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
washing machine
on May 26, 2018
Posted by: mary69
from Eau CLAIRE
I would never buy another LG washer again it is junk you can't even wash a load of clothes with out the uE display comes on it doesn't matter if it is a small load or large load I will never buy this again
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy Amber, Customer Service, May 29, 2018
Hello mary69, sorry to hear you are having an issue, please see the included link for some troubleshooting. If the troubleshooting does not help, please give us a call at 1-800-243-0000. ^AC
http://www.lg.com/us/support/product-help/CT10000010-1394563702295-ue
http://www.lg.com/us/support/product-help/CT10000010-1394563702295-ue
Written by a customer while visiting lg.com
Customer Rating
1
Does not clean clothing!
on June 24, 2018
Posted by: Jesgal
from Long island, ny
I've had this machine for 3-4 years and nothing comes out clean. Even re-rinsing does not remove soap scum residue and lint on dark/cotton clothing. Does not clean whites either. Everything comes out dingy.
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy Amber, Customer Service, June 25, 2018
Sorry to hear, if you unit is leaving "soap scum" or residue on your clothing, it is an indication the unit has not had the maintenance performed. The unit does require regular cleanings as per the manual. Please see the link below or the maintenance section of your manual. ^AC
http://www.lg.com/us/support/product-help/CT00000305-20150635948425-maintenance
http://www.lg.com/us/support/product-help/CT00000305-20150635948425-maintenance
Written by a customer while visiting lg.com
Customer Rating
5
three years strong
on July 6, 2018
Posted by: ocd momma
from Ohio
[This review was collected as part of a promotion.] I've had my LG Washer for 3 years. I would recommend this washer over and over. I've never had any issues. My husband will totally soil his clothes at work and aside from obvious grease, paint and oil stains- the "dirt" is always washed out. Those other stains will always require a little elbow grease prior to throwing into ANY washer. When I first bought the washer, I would arrange my clothes in the drum, wanting to avoid balance issues. Today- I dump the clothes in and hit go. The machine balances itself - no problems. I also have the matching dryer and I'd give it 5 stars as well.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Ranger stephanie
from Sarasota fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this about a month or so ago as it was small enough to fit in our wash area and I regret going agitator less as this machine hardly washes clothes at all we can only wash 3 or 4 Jean's at a time if where lucky they'll get cleaned. Also even though the machine has it's own clean cycle it doesnt really clean that well sometimes our clothes still come out smelling musky. Now I'm stuck with using a money wasting machine
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy Amber, Customer Service, July 12, 2018
Hello, sounds like the units has a build up of detergent and or fabric softener. The unit is designed for only HE products and since it is an HE unit, it does use less or require less. Also, the unit should have the Maintenance performed regularly, at least monthly or more, as per the manual. Please see the included link for troubleshooting. ^AC
https://www.lg.com/us/support/product-help/CT00000305-20150635948425-maintenance
https://www.lg.com/us/support/product-help/CT00000305-20150635948425-maintenance
Written by a customer while visiting lg.com
Customer Rating
1
JUNK!!!!
on July 15, 2018
Posted by: UPSman67
from Traverse City, MI
Buyers beware! Junk! We had the service guy out to fix this thing so many times that he said we should sue LG for a lemon. Washer always goes on UE for unbalanced load! I would give no stars if I could.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
worst machine i ever bought.
on August 29, 2018
Posted by: mabinja
from PA
[This review was collected as part of a promotion.] breaks down every year clothes smell bad after washing
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy Amber, Customer Service, August 30, 2018
Sorry to hear you are having issues with your machine. Below you will find directions on performing consecutive tub clean to rid your machine of buildup that may be causing the odor issue. If this does not resolve the issue, you may need to contact a service center to have the machine professionally cleaned. Detailed instructions on the required routine maintenance for your machine are located in your owner’s manual to prevent the issue from reoccurring in the future. ^AC
Washing Machine Cleaners: Tide Washing Machine Cleaner or Affresh
1. Follow Directions on Washing Machine Cleaner (Due to the amount of buildup you may double the tablets on the 1st Cycle) and do 3 Tub Clean Cycles in a Row
2. Use 2 Tablespoons of detergent maximum for a heavy load and 1 Tablespoon for normal loads
3. If you must use fabric softener, use very small amounts and dilute with water before putting in dispenser
Washing Machine Cleaners: Tide Washing Machine Cleaner or Affresh
1. Follow Directions on Washing Machine Cleaner (Due to the amount of buildup you may double the tablets on the 1st Cycle) and do 3 Tub Clean Cycles in a Row
2. Use 2 Tablespoons of detergent maximum for a heavy load and 1 Tablespoon for normal loads
3. If you must use fabric softener, use very small amounts and dilute with water before putting in dispenser
Written by a customer while visiting lg.com