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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,862 reviews
5 Stars
1,296
4 Stars
192
3 Stars
55
2 Stars
55
1 Star
264
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Posted by: mistermearl
from Richmond, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have had the washing machine since 2014. It runs well
Pros: ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Worst washing machine I havevever owned.
on March 22, 2021
Posted by: Jgbrown
from Macon, Georgia
I hate this washing machine. It does not clean clothes no matter what kind of detergent or cycle. Water stays cold even on hot cycle. Does not rinse clothes very well and leaves soap stains in clothes. I have to run clothes through second rinse cycle. I wish I could return it but too late now. Do not buy this machine.
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, March 25, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
WORST WASHER THAT NEVER LASTED
on March 26, 2021
Posted by: Anonymous
from ATLANTA
2016 PURCHASE AND THE LEAKING STOP AND GO SPINNING NEVER CEASED
WHY CAN'T LG OR SMASUNG MAKE A GREAT WASHER THE LG DRYER IS AMAZING
WHY CAN'T LG OR SMASUNG MAKE A GREAT WASHER THE LG DRYER IS AMAZING
Pros: Style/Design, ease of use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 30, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Satisfied Mike
from central Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] My washing machine was delivered on February 26 and it is great! It has a huge load capacity, it virtually silent, and. does an excellent job of cleaning. Consumers Report recommendation was 100% accurate.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Alexander0726
from Va.beach
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product and brand also have dryer ,phone, t.v
Pros: Performance
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: jayr1525
from Canton, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] This washer really did a great job washing our clothes. After 7 years, the transmission went which is a very expensive part to replace. Had no choice, but to get rid of it. Loved the located of the buttons and overall design.
Pros: Style/Design, ease of use, Performance
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Redwoodbill
from Oakland CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bleach dispenser used twice and leaked. Had to disconnect the electrical connection.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Sunshine44
from La Mirada ca
Verified Purchase:Yes
He replaced springs but didn’t fix the issues. Still not draining, barely spins and drum falls lower then normal.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 21, 2021
We hate hearing you are still having an issue following attempted repair. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com