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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,872 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
267
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Posted by: Sunshine44
from La Mirada ca
Verified Purchase:Yes
He replaced springs but didn’t fix the issues. Still not draining, barely spins and drum falls lower then normal.
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, April 21, 2021
We hate hearing you are still having an issue following attempted repair. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: LexyK
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this almost six years ago and have never had any issues. My only recommendation would be to think about if you really want a top loader as opposed to front loader. I made the mistake of the top loader and the machine sits on a cement slab. I had to put a pallet in front so I can reach the clothes at the bottom.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Eat Prospect, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s gotten progressively worse. Now can’t finish a cycle, regardless How much is in it, and how well balanced.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, May 4, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Anonymous
from Bartlett IL
Verified Purchase:Yes
We get constant unbalanced load errors. Replace the shocks /struts. Still can't do even a small load without multiple stops in rearranging the load.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: LG washer fixed
from Port Jefferson ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was happy the machine was fixed. However the experience going from total protect to LG to company who fixed was a bit of a nightmare. At the end of the day it all worked out and the man who fixed my washing machine did a great job
Pros: Style/Design, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Dee8
from Hudson, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my LG washer and dryer. As a matter of fact, when my sister visited she liked it so much she went home and replaced her old , old washer ( needed replacement) with a LG like mine. This one is a replacement for my LG that Had a computer problem.
Pros: Style/Design, Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: BadLuck
from Cary, NC
Verified Purchase:Yes
This is not the LG quality I was expecting. Other than the other model of LG traditional upright washer I had, this one had an repair few year after purchase and totally becoming unrepairable in less than 10 years. Don't buy it!
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Rell_30
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this washer for about 5 years now, and the sensors are acting up. It can't detect the correct level of water for large loads compared to smaller ones. It keeps displaying "IE" which is apparently an error code and when I try to diagnose it, the problem remains.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com