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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,875 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Posted by: Rell_30
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had this washer for about 5 years now, and the sensors are acting up. It can't detect the correct level of water for large loads compared to smaller ones. It keeps displaying "IE" which is apparently an error code and when I try to diagnose it, the problem remains.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Mac11111111111111111111
from Florida's
Verified Purchase:Yes
[This review was collected as part of a promotion.] Friendly fast service on a great product.. this is to
1. 8.
1. 8.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Block19
from Schnecksville
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this washer but the only drawback is me being 5'2". I need a step stool.
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: SMM2018
from Wa
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve had this unit for almost 6 years and the only issue I have ever had is the unbalanced load.
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: txvincent
from Pearland Tx
Verified Purchase:Yes
This washer was purchased about 8 years or more ago. It's worked fine until now. We were trying to find the purchase date to decided if we wanted to fixi it or get a new one. We opted for the newer one. Still an LG but the 5.0 drum size
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: marell
Verified Purchase:Yes
[This review was collected as part of a promotion.] It has been a great product for several years. I would buy this brand again.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: John kellman
from Grayson
Verified Purchase:Yes
[This review was collected as part of a promotion.] This LG washer has been great,It now needs a control board and a pump.We are waiting for a technician to install them.
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Bob 747
from Philadelphia
Verified Purchase:Yes
[This review was collected as part of a promotion.] This washer performs great, great value. Very quiet.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com