[This review was collected as part of a promotion.] I love my LG washer and dryer. As a matter of fact, when my sister visited she liked it so much she went home and replaced her old , old washer ( needed replacement) with a LG like mine. This one is a replacement for my LG that Had a computer problem.
This is not the LG quality I was expecting. Other than the other model of LG traditional upright washer I had, this one had an repair few year after purchase and totally becoming unrepairable in less than 10 years. Don't buy it!
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, May 20, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
[This review was collected as part of a promotion.] I've had this washer for about 5 years now, and the sensors are acting up. It can't detect the correct level of water for large loads compared to smaller ones. It keeps displaying "IE" which is apparently an error code and when I try to diagnose it, the problem remains.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, June 18, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
This washer was purchased about 8 years or more ago. It's worked fine until now. We were trying to find the purchase date to decided if we wanted to fixi it or get a new one. We opted for the newer one. Still an LG but the 5.0 drum size