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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,854 reviews
5 Stars
1,294
4 Stars
192
3 Stars
51
2 Stars
55
1 Star
262
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
4
good product
on July 29, 2021
Posted by: txvincent
from Pearland Tx
This washer was purchased about 8 years or more ago. It's worked fine until now. We were trying to find the purchase date to decided if we wanted to fixi it or get a new one. We opted for the newer one. Still an LG but the 5.0 drum size
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
great machine
on August 3, 2021
Posted by: marell
[This review was collected as part of a promotion.] It has been a great product for several years. I would buy this brand again.
Pros: ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Washer
on August 7, 2021
Posted by: John kellman
from Grayson
[This review was collected as part of a promotion.] This LG washer has been great,It now needs a control board and a pump.We are waiting for a technician to install them.
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
LG Washer
on September 9, 2021
Posted by: Bob 747
from Philadelphia
[This review was collected as part of a promotion.] This washer performs great, great value. Very quiet.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
8 years and still going strong!
on November 28, 2021
Posted by: Akcskirby
from Florida
[This review was collected as part of a promotion.] We bought this washer and it's dryer companion 8 years ago, in Hawaii. We have moved twice and are in Florida now and the pair is still going strong.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Doesn't handle heavy loads
on December 30, 2021
Posted by: Nancy37
from California
[This review was collected as part of a promotion.] I can't wash my heavy terry cloth robes or other heavy articles without the machine getting stuck on the rinse cycle. I have to stop the machine and remove the robe and squeeze out by hand.
No, I would not recommend this to a friend.
Quality
3
Features
3
Response from lg.comBy ^DLI, LGE Social Media, December 31, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Frustrated
on January 2, 2022
Posted by: RML1
from SC
The lid assembly for the WT1101CW is a poor design. It broke within the first year of purchasing the washer and it was replaced. Four years later the lid is broken again. The frustrating thing is the lid assembly is no longer available. I cannot purchase a replacement part. My only option today is to purchase a new machine. It will not be an LG washer!
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 5, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Lid won’t stay up
on January 5, 2022
Posted by: Iowa transplant
from Boca Raton, Fl
Purchased a few years ago and all of a sudden the lid won’t stay up when you want to load the machine. A previous review mentioned that their lid broke (not sure what they meant) and that there were no repair parts. So if this true I don’t want to waste money on a repair call
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, January 6, 2022
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com