[This review was collected as part of a promotion.] I bought this model in 2014 and it now stopped working from time to time. There is always "UE" error no matter how I adjusted the load. It can only work with small amout of clothes now. For a washing machine, I don't think it's reliable enough.
Pros: ease of use
Quality
2
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, July 19, 2022
We hate to hear this and thank you for your feedback.^Sandy
[This review was collected as part of a promotion.] I love LG products and this washer is the best. It's drum is big enough to wash king size blankets and it runs quiet. I am so happy I bought it, it makes my life easier.
My last LG was an impeller model that lasted only 9&1/2 years. This time I bought the agitator model. It has a smaller drum size, but seems to wash the clothes a bit better than the impeller model I had. I’m hoping this one lasts longer. I do miss the 5 cu ft drum size of the old model for washing comforters, but I-gave up that convenience for better clean with the agitator.
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Worst washing machine I've ever had
on October 13, 2022
Posted by: LoriAnne
from California
It just doesn't clean. On numerous occasions, I've taken clothes out of the dryer to find there is still detergent on them. This is because it just very lightly swishes the clothes. I don't think some of it ever even got wet! Absolute waste of money.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 14, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG washer. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
[This review was collected as part of a promotion.] Had if for 8 years with no issues until motor died. LG honored warranty and was able to get free repair.