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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,875 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
1
Sever Balancing Issues
on May 4, 2022
Posted by: Little Red99
from California
We bought this machine about 7 years ago, mainly because we are on a well and want to conserve water and save energy... So much for that. I've disliked this machine almost from the very beginning. I have to place and arrange each piece of clothing in the washer one by one, based on weight, in order to self balance the load before even turning the washer on. Then I have to watch thru the class lid as the machine starts, to make sure it is balanced. If I see it's not balanced, I have to open the machine and rearrange the placement of the cloths; many times I have to do this process over and over again. If the balancing isn't exactly right the washer will take forever spinning and stopping over an over again to "balance" the loan before the wash cycle will even begin. Oh and forbid the load gets off balance prior to the spin cycle. The washer will completely fill with water, empty the water & try to spin again; completing this process over and over again until the load is "balanced". I have literally (and I know the meaning of literally) had a load underway for over 3 hours, before I had to step in and rebalance the load by hand. We will not start a load and leave this washing machine unattended! We would have gotten rid of this washer years ago, but can't justify it if the machine isn't actually broken beyond repair. I've just learned to deal with it. I'll never buy this washing machine again or recommend this style of washing machine.
Quality
5
Features
5
Value
1
Response from lg.comBy Sandy, Social Media, May 5, 2022
We hate to hear this and thank you for your feedback. We will be happy to pass this along to our product developers.^^Sandy
Written by a customer while visiting lg.com
Customer Rating
1
Over rinsing- doesnt spin dry
on June 23, 2022
Posted by: Sare
from Illinois
[This review was collected as part of a promotion.] My machine is from 2014. It constantly is putting itself back on rinse/spin cycle at the end for no reason at all. Soggy clothes are causing color bleeding ruining items-- and they are so wet I have to ring them out by hand before I can even put them in the dryer. Really sad that I have to buy new machines this early in the game
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Sandy, Social Media, June 24, 2022
We hate to hear this and thank you for your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Hugh1911
from Santa Clara, California
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this model in 2014 and it now stopped working from time to time. There is always "UE" error no matter how I adjusted the load. It can only work with small amout of clothes now. For a washing machine, I don't think it's reliable enough.
Pros: ease of use
Quality
2
Features
3
Value
1
Response from lg.comBy Sandy, Social Media, July 19, 2022
We hate to hear this and thank you for your feedback.^Sandy
Written by a customer while visiting lg.com
Posted by: Anonymous
from coral springs, florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love LG products and this washer is the best. It's drum is big enough to wash king size blankets and it runs quiet. I am so happy I bought it, it makes my life easier.
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cannh
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wonderful washing machine! Love the delay start time - fabulous feature!!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Anonimuss
from CA
Verified Purchase:Yes
My last LG was an impeller model that lasted only 9&1/2 years. This time I bought the agitator model. It has a smaller drum size, but seems to wash the clothes a bit better than the impeller model I had. I’m hoping this one lasts longer. I do miss the 5 cu ft drum size of the old model for washing comforters, but I-gave up that convenience for better clean with the agitator.
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Worst washing machine I've ever had
on October 13, 2022
Posted by: LoriAnne
from California
It just doesn't clean. On numerous occasions, I've taken clothes out of the dryer to find there is still detergent on them. This is because it just very lightly swishes the clothes. I don't think some of it ever even got wet! Absolute waste of money.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Response from lg.comBy JaNika Wiley, Social Media, October 14, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG washer. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Posted by: Dee 2
Verified Purchase:Yes
I bought this one week ago and so far I love this machine. Clothes are clean and in less time than my previous brand
Pros: ease of use
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com