LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown1,872 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
267
81%of customers recommend this product.
(
1,457out of1,789
)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
1
Awful!
on November 12, 2023
Posted by: AudreyP
Washer gets unbalanced loads all the time. Need to then stop wash and rearrange clothes! But the worst is the yellowish stains on white clothes completely ruined expensive garments since stain does not come off. This is really disappointing as I had high expectation from LG brand. Will not buy an LG product again!
Quality
1
Features
1
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, November 13, 2023
We are disappointed to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced. In the meantime, I'd like to suggest using some citric acid and the longest wash cycle on the hottest temperature to see if this will help to resolve your issue. ~Tanisha
[This review was collected as part of a promotion.] This unit was delivered and was defective. In process of refund. Will submit new review once this process is executed. Thx
Pros: ease of use, Style/Design, Features/Settings
[This review was collected as part of a promotion.] I bought this washer 10 years ago. I love it. Love the way I can fold back the front so that I can add clothes and also it allows the tub to dry without having a mildew smell when finished
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Washer
on February 3, 2024
Posted by: Bigginzzz
from Buffalo, NY
[This review was collected as part of a promotion.] Wonderful piece of equipment. I have owned this for 10 years and have never had a single issue. It has always cleaned everything thoroughly and I love all the features.
Pros: ease of use, Quality, Features/Settings, Performance
[This review was collected as part of a promotion.] It works ok. But the water pump broken after 8 years.
Pros: ease of use
Quality
3
Features
4
Value
3
Response from lg.comBy true, LG Digital Care Team, March 8, 2024
Hey there, we appreciate your feedback. We understand the importance of having good reliable water pump for your unit and we'd be more than happy to assist you in this situation. When you get the chance, kindly send us a private message on social media @LGUSSupport with your contact details, model and serial number. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
Easy to use.
on April 7, 2024
Posted by: Rob247
from Oklahoma
[This review was collected as part of a promotion.] We have owned this machine for just about 10 years with matching dryer, awesome set. However, the washer all of a sudden is all screwed up, will not complete any cycle, sometimes it shows OE or UE code. Did the trouble shooting, no success. And the bell stopped working, all at the same time.
[This review was collected as part of a promotion.] We bought this to replace an LG dryer. So far so good. Simple dryer. Not a lot of bells and whistles and dries fast and hot. Well pleased with it.