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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,875 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
3
Goodbye old friend
on August 24, 2024
Posted by: Rubadub1
from Illinois
Ironically this washer was just traded in on a new LG. We had it for 11 years and in that time the only problems that occurred were a loose nut that required a service call, then the splined disc lost its splines requiring the purchase of a new disc and the final issue was the pump stopped working which brought us to trading it in. Overall the issues that happened were not what I would have expected. We are two senior citizens and do not overuse or abuse our equipment.
Pros: Quality
Quality
3
Features
4
Value
4
Response from lg.comBy true, LG Digital Care Team, August 26, 2024
Hey there. Thank you so much for sharing your journey with your old laundry BFF with us. We appreciate the feedback regarding the longevity of your old LG washer. We're always looking for ways to improve the durability of our products, and this review is just what we needed. We noticed you decided to follow up with another LG washer, so thank you for choosing us again! We'd love you to keep us updated on social media with your brand-new LG washer @LGUSSupport. We're always here if you have any questions or need help! *Joseph
Written by a customer while visiting lg.com
Customer Rating
5
Great washer
on November 9, 2024
Posted by: CLDrei
Have had my new LG washing machine now for about two months. I wanted one that was easier to use and this one is perfect for my needs.
Written by a customer while visiting lg.com
Customer Rating
1
10 year motor warranty
on November 20, 2024
Posted by: Hill House
I consulted Consumer Reports and bought two top loading washers
Response from lg.comBy LG Digital Care Team, November 21, 2024
Hey there! We're always here to help you with anything you need for your LG top-load washer so you can have the best experience with your units. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your unit(s), and we'll be ready to help! *Jos
Written by a customer while visiting lg.com
Customer Rating
3
Loved until …
on November 23, 2024
Posted by: M anks
from South Carolina
[This review was collected as part of a promotion.] Love this washing machine until today. While no one was home with an empty machine, the glass shattered. What in the world is going on. Now I see why they are discontinued. How am I supposed to replace the glass?
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
3
Features
4
Value
3
Response from lg.comBy LG Digital Care Team, November 26, 2024
Hey there! We're happy to help you with the lid for your LG top-load washer so you can get back to enjoying it as soon as possible. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and the part number for the lid (AFG73029705), and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
4
Learn how to use it!
on December 12, 2024
Posted by: Kathe 2016
Bought this washer in 2015 and it's still going strong. I have learned how to sort and place the clothes so that the tub doesn't shimmy out of balance and knock. So, it's all good.
Written by a customer while visiting lg.com
Customer Rating
2
The so-called 10 year motor warranty is useless!
on December 15, 2024
Posted by: Dismayed customer
I was compelled to purchase a replacement for my MG clothes washer, only 6 years old, since the motor failed and the LG replacement motor feature was not extended in timely fashion.
Response from lg.comBy LG Digital Care Team, December 19, 2024
Hey there! We want to make sure that you and your LG top-load washer are taken care of and your motor is back to working at 100%. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous conversation with support, and we'll be ready to look into this further with you! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Great Washer
on December 20, 2024
Posted by: Brycole
[This review was collected as part of a promotion.] Purchased this model back in 2010, and nearly 15 years it has finally given up on me. Sad to see it go but on to the next.
Response from lg.comBy LG Digital Care Team, October 6, 2025
Hey there. Thank you for sharing your experience with your LG washer. It's great to hear that it held the test of time. Even well after your warranty, we are here to help you get your washer back running like new. Please email us at lg.sprinklrsuppport.com with your contact details. We're always happy to help you. ^David
Written by a customer while visiting lg.com
Customer Rating
4
Great until warranty ran out.
on January 4, 2025
Posted by: Jewelswan
Loved, but 2 months out of warranty, machine broke.
Response from lg.comBy Joslyn, LG Digital Care Team, March 2, 2025
Hey Jewel! Thank you for bringing this to our attention. We're glad to hear you're enjoying your washer. We want you to be able to have a good experience with your LG washer because it means the absolute world to us! Even after the warranty, we're always here to support you throughout the lifetime of your unit. Private message us on social media @LGUSSupport with your contact info and model number. We'll be happy to look into it! ^Joslyn
Written by a customer while visiting lg.com