I bought this washing machine three years ago. There has not been one day that I use this that the load doesn’t go on even. It’s supposed to be economical with water. I don’t see how it could be if for every uneven load the entire machine will fill with water to rebalance. It goes through this cycle three times. And then when you go to get your wash out of the machine it’s not done. It will take me days to do one load of Laundry. I will not be keeping this machine much longer will though functionality wise it should work. I will be investing in a different machine in the very near future just so that I don’t have to spend a week washing the same load
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy Chris, Customer Service, February 17, 2018
You can troubleshoot the issue with the washing machine becoming uneven from our help library article located here: http://www.lg.com/us/support/product-help/CT00000305-1394563702295-ue ^CP
[This review was collected as part of a promotion.] I've had washer and dryer for 3 years and no problems very good looking and hard working and dependable
[This review was collected as part of a promotion.] Purchased to replace an eight year old 48 inch tv. Didn't expect to see much difference just going to a 55 but we are impressed and very glad we chose this oled model. We know a few friends with 65 inch tvs that are not oled and they can't compare to the picture quality of our LG.
There are a lot of setting choices so it took some tweaking to find just the right one for us. The sound is impressive even without the addition of a speaker. The only issue I have is with the remote pointer. It is often far off to the right of what I'm trying to select so I sometimes find myself wondering how l ended up so off track. Simple to find my way back but hubby gets a bit frustrated.
Overall, we are extremely impressed and expect to enjoy this purchase for many years.
This is the worst washing machine I have ever purchased. The balancing feature has never worked properly and constantly goes to the UE setting. Every single load takes 6-7 hours because it keeps filling the entire drum with water during the spin cycle. This washing machine is the most inefficient piece of garbage I have ever purchased.
I called customer service and they will send someone out for $125 plus and hourly charge for labor.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, December 29, 2017
We would love to look into the issues you are experiencing and go over some troubleshooting steps. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
My fiancee brought this washer and dryer set three years ago when we moved into a new home. The washer has a horrible balancing problem. I have to sit in my laundry room to prevent this machine from filling to the top with water every time it can not balance itself during the spin cycle. This happens with 9 out 10 loads I wash. I own lg refrigerator and have always purchased lg cell phones. But washer is a bad deal which should be a recall.
No, I would not recommend this to a friend.
Response from lg.comBy Chris, Customer Service, December 28, 2017
What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP