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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,876 reviews
5 Stars
1,300
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
1
Worst washer ever!
on April 2, 2018
Posted by: John 247
from North Port, FL
I have had nothing but problems with this washer from day one. I called within the first month to report the unbalanced error code I received almost every time I did a load of laundry. I was told this was not a warranty issue and to monitor the wash and re-adjust the clothes if needed. The machine has needed numerous repairs over the course of five years and now it is completely useless. I will say it made it more than the year and half that my LG dish washer lasted. I will never buy an LG product again. My mother has had the same washer and dishwasher for 16 years without issue, nothing is made with any quality. I get that the washer is five years old, but when you buy home appliances you don't expect to replace them so quickly.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Amber, Customer Service, April 3, 2018
Hello John, sorry to hear you are having an issue, please see the included link for some troubleshooting. If the troubleshooting does not help, please give us a call at 1-800-243-0000. ^AC
http://www.lg.com/us/support/product-help/CT10000010-1394563702295-ue
http://www.lg.com/us/support/product-help/CT10000010-1394563702295-ue
Written by a customer while visiting lg.com
Posted by: Tkshavonne
from South Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] This by far is one of my better purchases so far so good.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Irvy83
from Long Island
Verified Purchase:Yes
[This review was collected as part of a promotion.] Simply, it does a very good job.. Large capacity, quiet and dependable.
Pros: ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Uneven load every time
on February 16, 2018
Posted by: Melforce1
from New jersey
I bought this washing machine three years ago. There has not been one day that I use this that the load doesn’t go on even. It’s supposed to be economical with water. I don’t see how it could be if for every uneven load the entire machine will fill with water to rebalance. It goes through this cycle three times. And then when you go to get your wash out of the machine it’s not done. It will take me days to do one load of Laundry. I will not be keeping this machine much longer will though functionality wise it should work. I will be investing in a different machine in the very near future just so that I don’t have to spend a week washing the same load
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
2
Response from lg.comBy Chris, Customer Service, February 17, 2018
You can troubleshoot the issue with the washing machine becoming uneven from our help library article located here: http://www.lg.com/us/support/product-help/CT00000305-1394563702295-ue ^CP
Written by a customer while visiting lg.com
Customer Rating
5
washer
on January 12, 2018
Posted by: Papie7778
from NEW ORLEANS
[This review was collected as part of a promotion.] I've had washer and dryer for 3 years and no problems very good looking and hard working and dependable
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
A truly great tv
on January 1, 2018
Posted by: jot57
from Louisiana
[This review was collected as part of a promotion.] Purchased to replace an eight year old 48 inch tv. Didn't expect to see much difference just going to a 55 but we are impressed and very glad we chose this oled model. We know a few friends with 65 inch tvs that are not oled and they can't compare to the picture quality of our LG.
There are a lot of setting choices so it took some tweaking to find just the right one for us. The sound is impressive even without the addition of a speaker. The only issue I have is with the remote pointer. It is often far off to the right of what I'm trying to select so I sometimes find myself wondering how l ended up so off track. Simple to find my way back but hubby gets a bit frustrated.
Overall, we are extremely impressed and expect to enjoy this purchase for many years.
Pros: Features/Settings, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
TRASH TRASH TRASH - avoid at all costs
on December 29, 2017
Posted by: dw9679
from NJ
This is the worst washing machine I have ever purchased. The balancing feature has never worked properly and constantly goes to the UE setting. Every single load takes 6-7 hours because it keeps filling the entire drum with water during the spin cycle. This washing machine is the most inefficient piece of garbage I have ever purchased.
I called customer service and they will send someone out for $125 plus and hourly charge for labor.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, December 29, 2017
We would love to look into the issues you are experiencing and go over some troubleshooting steps. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Written by a customer while visiting lg.com
Customer Rating
4
on December 28, 2017
Posted by: Debbie41954
from Toledo,Oh
[This review was collected as part of a promotion.] Great capacity & price. Good reviews. Hoping to purchase the matching dryer soon
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com