Lasted 2 years before the deadly UE code never goes away. Called in to support and they continue to say nothing they can do out of warranty. So I get transferred to service they are willing to wave parts cost but then want to charge $125.00 service fee plus labor. Would not tell me labor rates because they do not know them. Why would I ever agree to let you come do work at an undisclosed labor rate. And charge me just to come to my house. This company does not stand behind its product or want to retain customers. So it would cost me more to fix a 2 year old machine than to buy a new one. You can bet the new one will not be LG. Will never purchase anything from this company again.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, December 20, 2017
Thank you so much for the feedback. We appreciate you taking the time to let us know what is going on so we can improve. ^CP
[This review was collected as part of a promotion.] The product does not last as it will start giving error message whenever it gets to spinning
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, December 18, 2017
This is far from what we expect in regards to the performance of our washing machine. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP
[This review was collected as part of a promotion.] We bought this washer after our 5 year old front loader bit the dust. I love the huge capacity of the drum and I'm truly grateful for the options and connectivity to be able to download a short cycle. From dog blankets to my precious delicate whites, we are very pleased with this purchase.
[This review was collected as part of a promotion.] I bought this over a year ago after my front load washer do switch broke. I was a little scared at first to by washer because it didn't have the center agitator but to my surprise this washer works great and wouldn't go back to a front load or even a washer with a center agitator. Great washer
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
[This review was collected as part of a promotion.] The tv has great color and shows in 4K are simply brilliantly remarkable. It seems sometimes the HDR does not provide enough light/white in pictures but that may be the angle in which the tv is being watched.
[This review was collected as part of a promotion.] I have had this for awhile and love how well it cleans along with keeping itself leveled. The only problem that I've had is the continuous dirt that builds up around the ring of the inner bowl. I've had to routinely clean the rim frequently which is frustrating.
Pros: Features/Settings, Performance, Quality, easy to use