 |
Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,875 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
1
Not great
on April 8, 2024
Posted by: Amyym
from Washington state
[This review was collected as part of a promotion.] There's gunk all in the top and running the tub cleaning cycle doesn't reach that far up so it's impossible to clean.
Quality
1
Features
1
Value
1
Response from lg.comBy LG, June 9, 2024
Hi Amy. Thank you for reaching out to us about your LG washer, model #WT1101CW. We understand the inconvenience of dealing with gunk buildup that the tub cleaning cycle doesn't reach. To tackle this issue, we recommend manually cleaning the areas that the cycle can't reach. You can use a soft brush and a mixture of water and mild detergent to scrub the areas affected by the buildup. Regular maintenance and using washing machine cleaners periodically can also help prevent future buildup. If the issue persists, please send us a private message on social media using @LGUSSupport with your contact information. Our team will be in touch to explore possible solutions, including addressing the gunk build-up issue. ^Win
Written by a customer while visiting lg.com
Customer Rating
5
Easy to use.
on April 7, 2024
Posted by: Rob247
from Oklahoma
[This review was collected as part of a promotion.] We have owned this machine for just about 10 years with matching dryer, awesome set. However, the washer all of a sudden is all screwed up, will not complete any cycle, sometimes it shows OE or UE code. Did the trouble shooting, no success. And the bell stopped working, all at the same time.
Pros: ease of use, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Cliff1234
from Pittsburgh, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works ok. But the water pump broken after 8 years.
Pros: ease of use
Quality
3
Features
4
Value
3
Response from lg.comBy true, LG Digital Care Team, March 8, 2024
Hey there, we appreciate your feedback. We understand the importance of having good reliable water pump for your unit and we'd be more than happy to assist you in this situation. When you get the chance, kindly send us a private message on social media @LGUSSupport with your contact details, model and serial number. ^Anthony
Written by a customer while visiting lg.com
Posted by: Smokin12
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve washed several large loads of laundry in this new washer. The size is great. No need to do several smaller loads. I’ve done king size blankets, mattress pads and sheets. Everything turns out clean.
I do have one gripe. The dispenser was not designed very well. See the photo. Softener fill tank is completely covered by the door.
I do have one gripe. The dispenser was not designed very well. See the photo. Softener fill tank is completely covered by the door.
Pros: Quality
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Washer
on February 3, 2024
Posted by: Bigginzzz
from Buffalo, NY
[This review was collected as part of a promotion.] Wonderful piece of equipment. I have owned this for 10 years and have never had a single issue. It has always cleaned everything thoroughly and I love all the features.
Pros: ease of use, Quality, Features/Settings, Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Linda2024
from Amarillo Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this washer 10 years ago. I love it. Love the way I can fold back the front so that I can add clothes and also it allows the tub to dry without having a mildew smell when finished
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DaveT27
from Dallas, TX
Verified Purchase:Yes
My wife loves doing the wash in her new, efficient washer. She absolutely loves the speed wash feature!
Pros: ease of use, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Would rather use a tub and washboard
on January 12, 2024
Posted by: josienocats1
You could not give me one of these. Place I was renting had one. I ended up taking my clothes to the laundromat because the washer doesn't clean well. This is a geek machine with electronic this and electronic that. Any woman who knows what it takes to get clean laundry will want to steer clear of this machine.
Response from lg.comBy LG Customer Experience team, Customer Care, January 18, 2024
Hi there. We realize your experience with this model washer fell far short of your expectations and would like to learn more. As a continuously innovating company, we hold your feedback to be invaluable and would appreciate you letting us know more about WT1101CW model washer here: http://spr.ly/6420r9FmI. We'd be happy to hear from you! ^Chris
Written by a customer while visiting lg.com