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Customer Reviews Collected from lg.com |
LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,875 reviews
5 Stars
1,299
4 Stars
194
3 Stars
56
2 Stars
56
1 Star
270
81%of customers recommend this product.
(
1,457 out of
1,789)
Customer Reviews for LG - 4.1 Cu. Ft. 8-Cycle High-Efficiency Top-Loading Washer - White
Customer Rating
4
Great machine BUT ...
on August 8, 2019
Posted by: SilviB
from Avon Park, FL
[This review was collected as part of a promotion.] I purchased the washer and dryer, am delighted with the look and overall performance but have the following issue which I complained to LG about over 2 years ago and again recently, namely my clothes get marked - maybe 1 item in the load and not every wash cycle, and the marks looks as if you've splashed yourself with cooking oil. LG initially told
me to use Affresh or Tide tub cleaner which I have been doing for over 2 years but the problem persists. I have had to throw out a lot of items of clothing because these marks do not disappear.
Last week, an LG approved technician came out, it cost me $90 because he said there was nothing actually wrong with the machine and suggested I do a bleach wash, which I did and also switch to Tide and only Tide. I have since done 2 small loads, 1 with light colors and both pairs of white pants came out with orange marks - I had nothing even resembling that color in the load and the other load with darker colors, produced the usual oily looking streaks on a pair of leggings that I will need to throw out. The orange looking marks have diminished by scrubbing after the application of a stain remover, but one pair of pants was a brand new pair of MK jeans, so I am not a happy camper!
Today I have done another bleach wash followed up by a plain rinse and spin, so hopefully everything "tainted" in the residue beneath the drum which I believe a liquid reserve is always there.
I have looked at other reviews and don't see other people having this issue - they have others that I don't, but this is costing me money in garments/sheets that I have to discard, additional electric/water in running additional tub cleans, not to mention the products.
me to use Affresh or Tide tub cleaner which I have been doing for over 2 years but the problem persists. I have had to throw out a lot of items of clothing because these marks do not disappear.
Last week, an LG approved technician came out, it cost me $90 because he said there was nothing actually wrong with the machine and suggested I do a bleach wash, which I did and also switch to Tide and only Tide. I have since done 2 small loads, 1 with light colors and both pairs of white pants came out with orange marks - I had nothing even resembling that color in the load and the other load with darker colors, produced the usual oily looking streaks on a pair of leggings that I will need to throw out. The orange looking marks have diminished by scrubbing after the application of a stain remover, but one pair of pants was a brand new pair of MK jeans, so I am not a happy camper!
Today I have done another bleach wash followed up by a plain rinse and spin, so hopefully everything "tainted" in the residue beneath the drum which I believe a liquid reserve is always there.
I have looked at other reviews and don't see other people having this issue - they have others that I don't, but this is costing me money in garments/sheets that I have to discard, additional electric/water in running additional tub cleans, not to mention the products.
Pros: Style/Design, Features/Settings, easy to use
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great Design and efficient
on March 29, 2013
Posted by: Anonymous
Bought this early this year and was impressed with how quiet the unit is! One issue I faced was the clothes would not get fully wet and had some soap residue on it. Had to call the LG reps who had advised me about the settings. Works great now!
Pros: Style/Design, easy to use, Features/Settings
I would recommend this to a friend!
Quality
4
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Seems unnecessarily complicated
on January 7, 2014
Posted by: vertol
from Florida
I have never in my life seen a washing machine go through so many steps to wash clothes! It does countless starts, stops, jiggles and spins. The term that comes to mind is "Rube Goldberg". The water level barely covers the clothes and is not adjustable. The spin is ultra sensitive to being unbalanced. A family member is incontinent, so we need to wash waterproof bed pads, but we can't wash them in this machine. All I want to do is wash clothes! My old "obsolete" machine filled as much water as I wanted, washed everything I wanted, the way I wanted, and lasted 20 years. This new LG, in my opinion, is a repair call waiting to happen! I have used the machine about 6-8 times and I really wish I had known enough to buy a plain, old style, machine that just does the job.
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
I am not happy with this washer.
on March 13, 2015
Posted by: Lance60
from Oshkosh, WI, USA
This machine goes off balance quite often. Sometimes I could only get it to spin properly with two towels and some washcloths. Four towels kept going off balance. Then the machine tries to reposition the load by filling up with water. It takes a long time and uses a lot of water. I often sit and watch it for twenty minutes so that I can try to balance the load as soon as the error code shows.
Pros: easy to reach controls
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
The worst washing machine ever!!!!
on March 24, 2015
Posted by: Adryte
from Conroe, Tx.
I have one year whit this machine and I never thought washing my clothes would be so complicated. I hate it.
-Doesn't clean the clothes
- Breaks/Tears the clothes
-The next wash after I have washed white clothes with bleach, it will stain
-Wears out the clothes
-The clothes are so squeezed that the clothes ends too wrinkled in the dryer.
- Breaks/Tears the clothes
-The next wash after I have washed white clothes with bleach, it will stain
-Wears out the clothes
-The clothes are so squeezed that the clothes ends too wrinkled in the dryer.
Obviously not recommend it.
Pros: Quality
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
Does not wash or rinse well
on March 25, 2015
Posted by: klr
from Lincoln, CA
I am really disappointed in this washing machine, as I thought that LG had quality products. I have purchased tv's and have a french door frig. purchased this dec 2013
Clothes do not completely get wet. Have had to have run extra rinse cycle to get all the HE soap out. White residue shows up on dk fabrics. Do not think that it cleans very well either. Also too tall, almost need a ladder to get clothes out of the drum. A short person would not be able to get them out.
Clothes do not completely get wet. Have had to have run extra rinse cycle to get all the HE soap out. White residue shows up on dk fabrics. Do not think that it cleans very well either. Also too tall, almost need a ladder to get clothes out of the drum. A short person would not be able to get them out.
Pros: easy to use
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
1
not enough water to clean
on April 26, 2015
Posted by: moonieblue
from Yucca Valley, CA, USA
i have had this machine for a couple of weeks now and i am soo tired of it. it is constantly running because i have to rewash every load. -sometimes three times! i am dreading the water and gas bills, ugh.
there is not enough water and it agitates so little/slow, my clothes have dirt and lint and soap streaks all over them after being "washed"
there is not enough water and it agitates so little/slow, my clothes have dirt and lint and soap streaks all over them after being "washed"
Pros: easy to use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Washer
on May 29, 2015
Posted by: Mike0032
from Venice, FL
Once you get past the new technology (meaning less water) you'll see that this washer does a excellent job of cleaning your clothes. It has several features that allows you to customize your wash and the machine is very quiet. Take a few minutes to read the user guide and you will see just how easy it is to use the machine (WT1101CW). I highly recommend this washer.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com